The RealReal
Customer Experience Specialist (Sales Associate) - San Francisco,
San Francisco - Retail, 94108, United States of America · Full-time
Sponsorship not specified$21k-$25kDetected 82 days ago
Machine LearningExcelCustomer SupportTime Management
About the role
- As a Customer Experience Specialist, you are goal-oriented, customer obsessed and driven to achieve and exceed sales goals, with a passion for sustainable luxury fashion.
- does not settle for good and pushes for great performance Comfortability with ambiguity and finding creative solutions by taking appropriate partnerships to achieve desired outcome Strong organizational and time management skills
- The expected hourly rate for this role is $21.00-$25.00.
Responsibilities
- The Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services.
- As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy.
Nice to have
- ability to balance competing priorities without showing stress or frustration Ability to excel in a dynamic, fast paced environment Preferred
Compensation
- What You Get To Do Every Day Educate customers on The RealReal's mission of sustainable fashion and business structure Drive sales through customer engagement, suggestive selling, and sharing product knowledge Clearly communicate our consig
Benefits
- Additionally, salary is just one component of TRR's total rewards package.
- Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
- We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
Equal opportunity
- That's why diversity and inclusion are vital to our priorities as an equal opportunity employer.
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status
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This listing is sourced directly from The RealReal's careers page and normalized into a canonical job model.