Wilmington Trust

GCM Client Administrator II

Wilmington, DE · Mid

Sponsorship not specified$25k-$41kDetected 30 days ago

AccountingAuditingCustomer SupportCommunicationInternal Audit

About the role

Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients.
May serve as administrator for medium to large (as defined by business) and/or highly complex clients.
Serves as point of contact for client regarding daily administration.

Assist account representative(s) in revenue generating activities by providing appropriate recommendations, preparing documents for and participating in meetings. Manage daily implementation of client strategies.
Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.
Develop and maintain industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally. Remain current on industry news applicable to the line of business.
Provide and maintain appropriate levels of controls to minimize losses.
Provide effective support of team members.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Strong interpersonal skills with ability to build significant level of trust with clients
Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit

Demonstrate an in-depth knowledge of corporate policies and procedures related to the administrative role.
Bachelor's degree focused on Finance, Business, Economics or Accounting and a minimum of 1 year relevant work experience with direct client contact

M&T Bank is committed to fair, competitive, and market-informed pay for our employees.
The pay range for this position is $24.87 - $41.45 Hourly (USD).
The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

This listing is sourced directly from Wilmington Trust's careers page and normalized into a canonical job model.