nationalgrocers

nationalgrocers

Director, Membership Engagement and Growth – Western Region

Washington, District of Columbia, United States · Director

Sponsorship not specifiedDetected 20 days ago
CRMAccount ManagementBusiness DevelopmentLeadershipCommunicationOrganizational Skills

About the role

  • NGA members include retail and wholesale grocers located in every congressional district across the country, as well as state grocers' associations, manufacturers, and service suppliers.
  • NGA is seeking a Director of Membership Engagement and Growth - Western Region to serve as NGA's primary relationship manager and membership growth leader for the western United States.
  • This position is responsible for expanding NGA's membership, strengthening member engagement, and increasing participation in the association's programs, events, advocacy initiatives, and educational offerings throughout the region.

Responsibilities

  • Develop and execute a strategic membership growth plan for the Western Region. Identify, cultivate, and recruit new independent grocery retailers and wholesalers.
  • Build and maintain an active pipeline of prospective members through direct outreach, referrals, industry events, and strategic partnerships.
  • Collaborate with NGA's marketing team on targeted recruitment campaigns and regional outreach initiatives.
  • Maintain regular communication with members to understand their business challenges, priorities, and opportunities.
  • Support on-boarding efforts to ensure new members quickly experience the value of NGA membership.
  • Develop and maintain strong relationships with state grocery associations and allied organizations throughout the West.
  • Develop and execute a strategic membership growth plan for the Western Region.

Requirements

  • 5-8 years of experience in membership, sales, business development, account management, or association management or experience within the grocery, retail, food distribution, or CPG industries.

Skills

  • Bachelor's degree in Business, Marketing, Communications, or a related field.
  • Proven success building long-term client or member relationships.
  • Strong consultative selling and relationship management skills.
  • Excellent written, verbal, and presentation communication skills.
  • Highly organized and self-motivated with the ability to work independently in a remote environment.
  • Proficiency with CRM or association management systems.
  • Ability to travel throughout the Western United States.
  • OVERVIEW The National Grocers Association (NGA) is the national trade association for America's 21,500 independent community grocers.

Benefits

  • Develop strategies that increase member participation in NGA events, education, advocacy, networking opportunities, and Share Groups.
  • Promote participation in NGA's conferences, educational programs, leadership development opportunities, Share Groups, and advocacy initiatives.
  • Support regional networking events, member round-tables, and educational programs designed to increase engagement.
  • Work collaboratively with NGA's Membership, Marketing, Education, Events, and Government Relations teams to deliver a consistent and high-quality member experience.
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