KACE Job Openings

Mail Theft Triage and Maintenance Support Analyst

Fort Worth, TX

Work authorization requiredDetected 1 day ago

ExpressCybersecurityExcelResearchCommunicationCollaborationMicrosoft Office

About the role

Essential Functions and Responsibilities:
Monitor the time needed to replace damaged mail receptacles; streamline and troubleshoot the repair and replacement process to achieve established standards; verify equipment repairs, replacements, and upgrades were completed as planned.
Monitor and track USPS Arrow Key accountability.

The position is narrowly defined to address known challenges regarding mail receptable maintenance security, triage of recovered mail, processing of mail theft evidence and the execution of VES support activities.
The Mail Theft Triage and Maintenance Support position shall not support other programs, nor be tasked with other activities normally performed by Inspectors, General Analysts, or ISOTS.
Ensure relevant USPS stakeholders are notified of Mail Receptacle break-ins; liaison with Home Owner Associations, Apartment Complex Managers, etc., to identify and facilitate Mail receptacle upgrades or replacements; coordinate and maintain relationships with mailbox venders, USPS Engineering, and USPS Maintenance; assist with the ordering, deployment, and tracking of keys and locks for each appropriate unit.

A Bachelor's Degree from an accredited college or university AND a minimum of three years of work experience.
Candidates with five or more years of relevant work experience may be considered in lieu of the degree requirement.
Must be a U.S Citizen or Legal Permanent Resident.
3 consecutive years in the last 5 years.
Residency requirement - 3 consecutive years in the last 5 years.
When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common

General knowledge of federal statutes;
Ability to communicate orally and in writing is sufficient to express thoughts and ideas to a variety of people;
Proficiency conducting research on the internet and commercial as well as public databases;
Ability to assist in the analysis of investigative results and present sound recommendations for additional investigative action;
Ability to assist in the development of civil and/or criminal cases for prosecution;
Ability to support complex criminal and/or civil investigations;
Ability to effectively work with direct supervision;
Proficiency with Microsoft Office products (Excel, Word, PowerPoint);
Knowledge of the US Postal Service and Mail Theft Investigations is desired.
The ability to organize information and communicate results effectively orally and in writing.

When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common; the passion to make a difference!
KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation's safety, security, and quality of life.
The desire to have a career that is purposeful and forward thinking is woven into every KACE employee…it's The KACE Way.
KACE employees are; purpose driven, forward focused, open-minded, trustworthy, and invested.
We're proud to be certified as a Great Place to Work!
This is an honor that reflects the voices of our employees and the culture we've built together.
This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered.
At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives.
The KACE Way is our commitment to our employees, to our customers, and to our communities.
Join KACE and make a difference!
Identify mail of evidentiary value, contact customers, and coordinate authorization to retain.
Document & return mail to customers.
Communication with customers will be via email and letter mail.
Sitting for prolonged and extended periods of time.

This listing is sourced directly from KACE Job Openings's careers page and normalized into a canonical job model.