RR Donnelley
Document Production Associate
Wheeling, WV, United States · Contract
Sponsorship not specified$16k-$22kDetected 1 day ago
Data AnalysisExcelCustomer SupportProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- Meet contracted deadlines for service delivery to our clients
- Troubleshoot basic software or hardware problems
Responsibilities
- Utilize appropriate logs and/or tracking software for all document production work
- Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- Communicate with team members, lead, supervisor or client on job or deadline concerns
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Familiar with other software programs for editing and/or creating documents
- Ability to handle sensitive and/or confidential documents and information
- Ability to maintain professional composure when working with immediate deadlines
Requirements
- Professional attire required.
- Must be able to work sitting down most of the time.
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- Ability to work overtime as needed.
Skills
- Monday to Friday - 6:00pm to 3:00am
- RRD is an Equal Opportunity Employer, including disability/veterans
- All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Compensation
- $16k-$22k
Company info
- Ability to work both independently and collaboratively as part of a team
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This listing is sourced directly from RR Donnelley's careers page and normalized into a canonical job model.