Rippling

Travel Support Specialist

Remote (United States)

Sponsorship not specifiedDetected 25 days ago

About the role

Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements.

Responsible for documenting product functionality and country-specific nuances and training Global Support Team members.

9:00 AM - 5:30 PM EDT 9:00 AM - 5:30 PM PDT The schedule operates on a rotational shift basis, meaning you must be available to work during either time zone as required by the business.
This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development!
If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!

To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.
Work well under time constraints and meet schedules
at times with unexpected deadlines, to ensure client's needs are met What you will need Required: Proficient in English

$22.19-$23.49/hr
This role will receive a competitive salary + benefits.
The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

Responsible for supporting our Rippling customers and resolving issues related to our Travel Products.
Leverage phone, chat, email functionality, and video conferencing to help our customers optimize Rippling's Travel Product De-escalate and resolve issues by leveraging platform and industry expertise.
Become a product expert - you'll be a go-to resource for both customers and coworkers.

This listing is sourced directly from Rippling's careers page and normalized into a canonical job model.