Dragos

Dragos

Principal Product Manager, Dragos Cloud

United States · Principal

Sponsorship not specifiedDetected 13 days ago
Cloud PlatformsAPI DevelopmentCybersecuritySOC OperationsProduct ManagementLeadershipCommunication

About the role

  • Define the platform architecture strategy, including the central API layer, authentication and identity approach, and how the platform consistently serves both SaaS and hybrid on-premises customers.
  • Define and track product KPIs, including platform adoption, migration progress, and time-to-value for newly integrated capabilities.

Responsibilities

  • Lead the integration of Dragos's key product surfaces, including threat intelligence, community defense, managed services, AI, and compliance reporting, into the unified platform experience.
  • Drive a coherent customer experience across the SaaS portal and on-premises interfaces, and define proactive service flows that surface the right support and success touchpoints at the right moment.
  • Partner with feature teams across Dragos to align on integration boundaries, shared platform services, and a consistent API surface.
  • Collaborate with internal stakeholders to identify opportunities, make prioritization and trade-off decisions, and communicate requirements to Engineering with clear business rationale.
  • Support Sales with competitive insights and customer guidance
  • The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running.

Requirements

  • Strong understanding of cloud platform and API architecture, including centralized API design serving multiple client types, authentication and identity at scale, and multi-tenant SaaS delivery.
  • Experience leading platform consolidation or portal replacement, including managing feature migration, driving customer adoption, and maintaining continuity across the transition.
  • Proven track record of shipping successful products, including outcome-driven roadmap management, go-to-market strategy, and backlog prioritization.
  • 10+ years of Product Management experience building enterprise SaaS platforms, cloud products, or multi-product unified experiences, ideally in cybersecurity or adjacent technology domains.
  • Technical fluency with APIs, data models, and backend workflows, with the ability to partner closely with Engineering and make informed architecture trade-off decisions.
  • Excellent communication and influence skills, with the ability to drive alignment across engineering, design, sales, and executive stakeholders.
  • Strong organizational and time-management skills, with a collaborative approach to team dynamics and willingness to travel (~10%) for customer meetings, conferences, or company events.

Nice to have

  • Experience with fleet or device management, entitlement and subscription visibility, or compliance reporting features in enterprise SaaS products (a plus).
  • Direct experience with OT/ICS cybersecurity, either on the customer side or having built or supported an OT security product (a plus).<span data-ccp-props="

Company info

  • You will partner closely with engineering leadership, product teams, internal stakeholders, and customers to shape and execute the platform roadmap.
  • Engage directly with customers and customer-facing teams to discover and validate use cases, gather feedback, and iterate on product direction.
  • Own artifact delivery, fleet management, and entitlement features, giving customers a single place to download platform updates and content, monitor their on-premises deployments, and manage their product subscriptions.
  • shape go-to-market positioning that connects the unified platform to customers' operational continuity and security operations needs.
  • Support Sales with competitive insights and customer guidance; shape go-to-market positioning that connects the unified platform to customers' operational continuity and security operations needs.

This listing is sourced directly from Dragos's careers page and normalized into a canonical job model.