Nordic Knots AB

Nordic Knots AB

Sales & Store Operations Associate, NYC

New York, US

Sponsorship not specifiedDetected 160 days ago
CRMSalesLogisticsInventory ManagementLeadershipCommunicationOrganizational Skills

About the role

  • This is a dynamic role where you will be instrumental in driving sales, providing expert client consultation, maintaining the impeccable appearance of our store, and ensuring efficient, end-to-end operational flow.
  • Ensure displays are neat, accessible, and aligned with visual merchandising standards.

Responsibilities

  • Sales & Client Engagement Sales Leadership: Drive face-to-face sales in our store and conduct virtual consultations, offering clients expert-level guidance on our collection, and consistently converting orders through exceptional service, interior design guidance and pleasant customer engagement Expert Client Interaction: Serve as the primary point of contact for consumers and professional clients.
  • Coordinate and receive deliveries, ensuring all shipments are inspected, logged, and processed efficiently Organization & Merchandising: Own the organization and arrangement of samples on the showroom floor and in storage.
  • A keen eye for interior design The ability to multitask in a fast-paced environment while maintaining a calm, welcoming showroom atmosphere.
  • Nordic Knots was born from a culture of thoughtful design that lasts beyond seasons and trends.
  • Nordic Knots is an interior design brand specialising in premium rugs and textiles rooted in Scandinavian aesthetics.
  • We create timeless, aspirational products and experiences designed to elevate modern living.
  • An interior-design background or prior category-specific retail experience in home textiles, especially rugs, curtains is highly valued.
  • Drive face-to-face sales in our store and conduct virtual consultations, offering clients expert-level guidance on our collection, and consistently converting orders through exceptional service, interior design guidance and pleasant customer engagement
  • Proactively manage follow-up process from inquiry to delivery and maintenance of client relationships, including quote creation, order processing, client communication, ensuring strong administrative efficiency, conversion and retenion
  • Manage ordering and tracking of new samples and inventory.

Requirements

  • Minimum of 2-3 years of experience in high-end retail or showroom sales from a premium design-driven sector such as interior design, lifestyle fashion.
  • & Skills Industry Experience: Minimum of 2-3 years of experience in high-end retail or showroom sales from a premium design-driven sector such as interior design, lifestyle fashion.
  • The ideal candidate thrives in a varied and engaging environment, possesses meticulous attention to detail, and is prepared to fully commit to the success of the store.

Nice to have

  • Comfortable using Point of Sale (POS) systems, CRM software, and Google Workspace/Microsoft Office.
  • Experience with virtual consultation tools (Zoom, Teams) is a plus Desirable Attributes A proactive "self-starter" mentality-identifying what needs to be done before being asked.
  • Fusing function and aesthetics with a Scandinavian sensibility, we craft timeless textiles for the modern home.
  • We believe that great textiles are foundational and can transform a house into a harmonious home - framing the most beautifully curated lives.
  • We have a constantly growing team in both Sweden and the USA.
  • We have an entrepreneurial and open-minded culture where new ideas and suggestions for improvements are valued and encouraged.
  • We seek talented individuals who bring a range of perspectives and inspired ideas.
  • We welcome all applicants eager to join a dynamic team.

Skills

  • The head office as well as the flagship store is located at Birger Jarlsgatan in central Stockholm.
  • Strong organizational skills with experience managing inventory, logistics, or back-of-house operations

Benefits

  • We are a fast-growing direct-to-consumer Scandinavian interior design brand with the USA as the major market.
  • Take initiative to help replenish showroom racks to maintain optimal display and stock levels

Company info

  • Nordic Knots Nordic Knots was founded in 2016 by Liza B Laserow, Fabian Berglund and Felix Berglund.
  • We are a fun and driven team with high ambitions.
  • At Nordic Knots everyone should feel that they are a part of and contributing towards our success as we continue to scale up.
  • At Nordic Knots we stand for a diverse and inclusive workforce.
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This listing is sourced directly from Nordic Knots AB's careers page and normalized into a canonical job model.