Stepful
Director, B2B Operations Enablement
New York City · Director
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About the role
- Every launch is an opportunity to get it right.
- Every gap in our operational infrastructure is a reason we might not.
Responsibilities
- Design operational infrastructure for new modalities.
- When we launch a new delivery model - partner-led enrollment, employer-sponsored sign-up, SSO integration, IT QA processes - you build the operational backbone that makes it work.
- Build scalable S4B ops processes. Own ongoing process design for areas like preceptor operations, admissions workflows, sponsorship management, and ops efficiency. The goal is always the same: fewer manual steps, better outcomes, more capacity for the team.
- 8+ years building scalable operations for the delivery of services within a start-up environment, with at least 2 years in the context of B2B partnerships.
- Strong project management instincts: you track the details, manage dependencies, and keep launches on schedule
- Ability to manage a team while staying close to the work yourself
Nice to have
- Experience working cross-functionally on technical or product-adjacent projects (familiarity with SSO, IT QA, or platform integrations is a plus)
Compensation
- The target base salary range for this opportunity is $200,000 - $230,000, and is part of a competitive total rewards package including equity and benefits.
- Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Benefits
- Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent.
- Since our founding in 2021, Stepful's trained over 32,000 practice-ready healthcare workers.
- Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers.
- We're improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
- We have partnerships with half of the top 10 health systems in the US and are in process with many more.
- Benefits and Compensation:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Company info
- Our values: We credit much of our success to our exceptional team.
- We're looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- The target base salary range for this opportunity is $200,000 - $230,000, and is part of a competitive total rewards package including equity and benefits.
Equal opportunity
- Stepful is proud to be an equal opportunity employer.
- equal opportunity employer.
Visa & Work Authorization
- Own ongoing process design for areas like preceptor operations, admissions workflows, sponsorship management, and ops efficiency.
This listing is sourced directly from Stepful's careers page and normalized into a canonical job model.