Rakuten Rewards
Product Manager Lead
Lexington, Massachusetts
Sponsorship not specified$121k-$208kDetected 31 days ago
ComplianceProduct ManagementProduct StrategyStakeholder ManagementBusiness DevelopmentLeadershipCommunicationPublic Speaking
About the role
- RCLON is a market-leading CLO platform powering large-scale, high-performance offers for top loyalty programs across financial institutions, airlines, and consumer rewards platforms.
Responsibilities
- Serve as the single accountable product owner for a multi-partner, multi-publisher platform operating at significant scale and complexity.
- Translate company and partner goals into clear product priorities, tradeoffs, and execution plans.
- Partner closely with Engineering to define scope, sequencing, and delivery plans
- write clear, high-quality product requirements that balance partner needs, technical constraints, and platform scalability.
- Build strong working relationships with Sales, Business Development, Operations, BI, and Compliance to ensure the platform meets both internal and external needs.
- Drive the evolution of data integrations, reporting tools, and analytics capabilities for internal stakeholders and external partners.
- Collaborate with BI teams to improve data accuracy, transparency, and self-service reporting across the platform.
- Ensure the platform scales reliably as offer volume, partners, and transaction complexity grow.
- Partner closely with Engineering to define scope, sequencing, and delivery plans; write clear, high-quality product requirements that balance partner needs, technical constraints, and platform scalability.
- Own product accountability for PCI, SOC 2, and related compliance requirements, partnering with Engineering, Security, and Legal to ensure ongoing adherence.
Requirements
- Bachelor's degree or equivalent experience required
- Familiarity with Agile product development and modern product discovery practices
- Experience working in regulated or compliance-heavy environments
- 8+ years of product management experience, with ownership of complex B2B or platform products
- Deep domain knowledge of card-linked offers, payments, loyalty, financial institutions, or card networks
- Proven experience partnering closely with engineering teams on data-heavy, API-driven, or transactional systems
- Strong analytical mindset with hands-on experience working with data, reporting, and metrics
- Ability to manage multiple concurrent workstreams and make clear prioritization decisions
- Comfort presenting to senior leadership, executives, and external partners
- Exceptional communication, organization, and stakeholder management skills
- Minimum Requirements:
- Experience in high-scale partner platforms or multi-tenant B2B products
Nice to have
- Advanced degree or formal product certifications preferred but not required
- Product Management certification and/or BI tool experience a plus
Compensation
- At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below.
Benefits
- Own the end-to-end product vision, strategy, and roadmap for the RCLON platform, aligned to business objectives and revenue growth targets.
Company info
- We are hiring a Product Manager Lead to serve as the single product owner for the Rakuten Card Linked Offers (RCLON) platform.
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This listing is sourced directly from Rakuten Rewards's careers page and normalized into a canonical job model.