The Florida Panthers

The Florida Panthers

Guest Experience Team Member

Amerant Bank Arena, Sunrise, FL · Part-time

Sponsorship not specifiedDetected 50 days ago
Customer SupportCommunicationProblem Solving

About the role

  • The Florida Panthers enter their 33 rd season in 2026-27 as one of the National Hockey League's premier franchises.
  • As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships.
  • The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.

Responsibilities

  • Maintain a fun, customer service-oriented attitude and professional appearance at all times

Requirements

  • Must be 16 years of age or older
  • Basic knowledge of technology including ticket scanners, tablets, and time clocks
  • Ability to work effectively within a team
  • Must be available to work at least 70% of scheduled events per month
  • Exhibit strong verbal and interpersonal skills with the ability to communicate effectively with guests and other employees
  • Ability to stand for long periods of time as well as walking and climbing stairs
  • Ability to lift and/or move items up to 30 pounds
  • Upbeat, friendly, fan service-oriented attitude with a genuine desire to help people
  • Excellent verbal communication and interpersonal skills
  • Must follow dress code and maintain a clean, presentable appearance at all times

Nice to have

  • At least 6 months of customer service experience preferred

Benefits

  • veterans' affairs; children's health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region.

Company info

  • Each position is vital to our operation, and we are looking for committed, proactive, customer service-oriented candidates to fill these roles.

Visa & Work Authorization

  • ithout regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership i
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This listing is sourced directly from The Florida Panthers's careers page and normalized into a canonical job model.