Modivcare

Modivcare

Dispatcher - Onsite - Charleston, WV

Charleston, WV

Sponsorship not specifiedDetected 14 days ago
ExcelCustomer SupportCommunicationMicrosoft Office

About the role

  • Are you passionate about making a difference in people's lives?
  • If so, this opportunity may be the right fit for you!
  • Modivcare is looking for an experienced Dispatcher / Customer Advocate to join our team.

Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel.
  • The employee is required to stand

Nice to have

  • Assists Transportation Providers with transportation-related questions and concerns.
  • Responds to provider concerns and refers unresolved grievances for further review.
  • Ensures accurate entry of trip-related data.
  • Answers the Transportation Provider call line with professionalism and courtesy.
  • Participates in required meetings and other assigned duties or projects.
  • Strong verbal and written communication skills, with a customer-focused demeanor.
  • Excellent active listening and interpersonal skills.
  • Basic computer proficiency, including Microsoft Word, Excel, and Outlook.

Compensation

  • Salary: $17.50/hr

Benefits

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Medical, Dental, and Vision insurance
  • Health Care and Dependent Care Flexible Spending Accounts
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Pre-Tax and Post --Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement

Equal opportunity

  • EEO is The Law - click here for more information
  • Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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This listing is sourced directly from Modivcare's careers page and normalized into a canonical job model.