Upgrade Inc.
Partner Integrations Lead
Atlanta; San Francisco · Senior
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About the role
- We're backed by some of the most prominent technology investors and were most recently valued at $7.3B.
- We're consistently recognized for our collaborative and inclusive culture.
- Please note that this is a role in a hybrid capacity based in our office in SF or Atlanta, with regular onsite work days.
Responsibilities
- Act as main point of contact and partner-facing subject matter expert on the Home Improvement product platform (particularly all API integration points) and the Home Improvement business & operation.
- Manage integrations with new partners and new product rollouts for existing partners. Responsibilities include helping define how partner platforms will interact with Upgrade through the loan application and origination processes
- troubleshooting with partners as needed during both QA/UAT and post-live project phases
- Lead and facilitate cross functional communication to ensure internal alignment and prioritization of Partner integration projects and ongoing requests
- Lead technical response for production incidents related to Home Improvement integrations, coordinating internal and external teams
- Triage inbound defect reports by severity, reproduce issues in staging environments, and document root-cause hypotheses with supporting log evidence.
- Manage integrations with new partners and new product rollouts for existing partners.
- Responsibilities include helping define how partner platforms will interact with Upgrade through the loan application and origination processes; creating documentation and project management deliverables to track ongoing integrations; troubleshooting with partners as needed during both QA/UAT and post-live project phases
- Comfortable collaborating with all levels within the company and external partners
- Work is performed indoors in a fast-paced environment that requires the ability to manage multiple priorities and meet established workflows, schedules, and service expectations.
Requirements
- BA/BS degree in Business, Engineering, or equivalent
Nice to have
- 6-7+ years of work experience preferred
Compensation
- Competitive salary and stock option plan
Benefits
- Entrepreneurial, self-starter, and persistent attitude with the desire to go deep in details
- Comfortable in a flexible environment and expertise in project management across multiple departments
- 100% paid coverage of medical, dental and vision insurance
- Paid parental leave
- Health & wellness initiatives
Company info
- Upgrade helps customers move in the right direction with affordable and responsible financial products.
- Since 2017, we've helped over 7.5 million customers access over $42 billion in consumer credit.
- We're looking for new team members who get excited about designing and delivering new and better products.
- What We Offer You:
- The role requires the ability to receive and exchange information with customers, peers, supervisors, and cross-functional partners through available communication channels, which may include meetings, email, phone, and digital collaboration tools, and may involve real-time, verbal, or in-person exchanges depending on business need.
This listing is sourced directly from Upgrade Inc.'s careers page and normalized into a canonical job model.