Skadden

Skadden

Supervisor, Conference Services

New York

Sponsorship not specified$120k-$135kDetected 30 days ago
AccountingExcelLogisticsPerformance ManagementEmployee RelationsEmployment LawCustomer SupportCommunicationCollaborationMentoringMicrosoft Office

About the role

  • We are seeking a Supervisor, Conference Services to join our Firm.
  • This position will be based in our New York office on-site 5 days per week.
  • The Supervisor, Conference Services is responsible for overseeing the daily operations of the firm's conference center, ensuring the successful execution of on-site meetings and events.

Responsibilities

  • Oversees the daily activities of the Conference Services team, ensuring consistent service delivery and effective support of Firm meeting operations.
  • Collaborates with the Internal Events & Client Events teams as well as other key stakeholders to design and manage high level events in the Conference Center.
  • Collaborates with other Skadden offices to maintain and oversee conference room scheduling technology, including process oversight, user support, reporting, system improvements, and coordination with internal stakeholders and vendors.
  • Conducts periodic audits of conference rooms, pantries, service areas, and support processes to ensure compliance with established standards and readiness expectations.
  • Monitors the satisfactory provision of all dining, facilities management, and other support services for the conference rooms.
  • Effectively utilizes the Firm's performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance.

Requirements

  • Knowledge of Conference Services field and associated procedures
  • Strong knowledge of Accruent EMS Software, required
  • Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
  • Knowledge of and experience in corporate or fine dining operations, including foods, menus and service
  • Current knowledge of industry best practices, trends and techniques
  • Ability to effectively supervise others
  • Ability to administer Firm policies and procedures
  • Ability to handle multiple projects and shifting priorities
  • Ability to organize and prioritize work and delegate effectively
  • Assist the department head in the development and implementation of the annual budget process
  • Demonstrates effective interpersonal and communication skills, both verbally and in writing
  • Demonstrates close attention to detail
  • Excellent analytical, troubleshooting, organizational, and planning skills
  • Ability to handle sensitive matters and maintain confidentiality

Skills

  • Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.

Compensation

  • The starting base salary for this position is expected to be within the range listed under Salary Details.
  • Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.
  • Salary Details

Benefits

  • We offer generous benefits to help you
  • achieve wellness in all areas of your life.
  • Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
  • Generous paid time off.
  • Paid leave options, including parental.
  • For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits
  • In accordance with the Transparency in Coverage Rule,
  • In-classroom, remote, and on-demand learning and professional development opportunities.

Company info

  • Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers.
  • The Opportunity
  • We are seeking a Supervisor, Conference Services to join our Firm. This position will be based in our New York office on-site 5 days per week.
  • The Supervisor, Conference Services is responsible for overseeing the daily operations of the firm's conference center, ensuring the successful execution of on-site meetings and events. This role trains and supervises the conference services team, coordinates meeting logistics, maintains exceptional client service standards, and servs as a key liaison between internal stakeholders and support teams including food services, facilities management and audio/visual. The Supervisor ensures meeting spaces are prepared to firm standards, resolves operational issues proactively, and drives continuous improvement in service delivery to create a best-in-class meeting experience.
  • Manages people responsibilities across the employee lifecycle, including hiring, onboarding, coaching, performance reviews, and team development. Develops training materials, procedural guides, and best practices for the New York Office Conference Services team, and provides onboarding, coaching, and ongoing training to promote consistency and service excellence. Leads onboarding for new team members and ensures ongoing training and refresher sessions are conducted as needed.
  • Creates and manages team schedules and staff assignments to ensure appropriate coverage for daily operations, peak meeting periods, and special events.
  • Performs and oversees the scheduling of internal meetings and conference space using the Firm's reservation technology, ensuring accuracy, efficiency, and responsiveness to business needs.
  • Collaborates with other Skadden offices to maintain and oversee conference room scheduling technology, including process oversight, user support, reporting, system improvements, and coordination with internal stakeholders and vendors. Recommends enhancements to conference room processes, technology, amenities, and workflows to improve user experience and operational effectiveness.
  • Partners with colleagues across offices to share best practices, align service delivery, and promote consistency in meeting room setup, hospitality offerings, technology readiness, and escalation protocols.
  • Must be able to effectively and proficiently interface with Partners and other key stakeholders.
  • Promotes a culture of accountability, teamwork, professionalism, and continuous improvement within the Conference Services function.

Equal opportunity

  • Equal Opportunity Employer.
  • Applicants who require an accommodation during the

Visa & Work Authorization

  • le factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexua
Apply directly at Skadden →Create a free account for alerts like thisView Skadden immigration profile

This listing is sourced directly from Skadden's careers page and normalized into a canonical job model.