Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English)

SAN ANTONIO, TX

H1B sponsorship availableDetected 11 hours ago

ComplianceCustomer SupportCommunication

About the role

Wells Fargo is seeking an Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English) in Consumer Lending.
Consumer Lending businesses empower millions of customers to achieve their dreams every day.
Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed.

Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.
Ability to execute in a fast paced, high demand, metric driven call center environment.
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information.
Knowledge, understanding and experience of internet, mobile, and social media technology.
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy.

Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

WFC) is a leading financial services company that has approximately $2.1 trillion in assets.
33 on Fortune's 2025 rankings of America's largest corporations.
News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories.
About this role: Wells Fargo is seeking an Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English) in Consumer Lending.
The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
Find out why we're the #1 financial services company to grow YOUR career.
Apply today.
We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management.
Wells Fargo ranked No.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

We Value Equal Opportunity Wells Fargo is an equal opportunity employer.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Job Expectations: Must be able to attend full duration of required training period Ability to work additional hours as needed Must work on-site at the location posted This position is not eligible for Visa sponsorship Must complete and pass

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