Seven Counties
Administrative Assistant - Shelbyville
Shelbyville, Kentucky · Full-time
Sponsorship not specifiedDetected 17 hours ago
Customer SupportProblem Solving
About the role
- - Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line switchboard, forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment
- for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; meeting with client to explain and assist client in signing intake forms; and handling difficult customer service interactions,
Responsibilities
- Files and maintains a variety of correspondence, records, reports, and other documents, related to site's operations.
Nice to have
- Completion of up to 18 months ' business school, beyond high school preferred
Benefits
- May provide HIM related support to the Health Information staff, as needed.
- Performs such medical treatment-related administrative functions, coordinating lab appointments.
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