Infinitus Systems, Inc.

Infinitus Systems, Inc.

Product Manager, Payor Agents

San Francisco Office · Senior

No sponsorshipDetected 1 day ago
Agentic AIProduct ManagementProduct StrategyCustomer SuccessCommunication

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 44 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • Getting a patient onto a specialty therapy depends on answers that only payors and pharmacy benefit managers (PBMs) have: what's covered, what the patient will owe, and what approvals are needed.
  • Payor Agents are the frontier Infinitus agents that interact with payors and PBMs to handle that administrative work, driving financial transparency, access, and affordability for specialty therapies.
  • Depending on the situation, an agent may get the answer through a digital connection, an automated call, or a live conversation, and the product's job is to choose the fastest, most reliable route.

Responsibilities

  • Write clear specs, define requirements and acceptance criteria, and partner with engineering through delivery and launch.
  • Design and refine the rules and logic that drive routing, fallback, and escalation, and measure their impact.
  • Evaluate and onboard new data sources and partners when current ones aren't solving customer problems, and move quickly when it matters.
  • Join customer and prospect calls, before and after the sale, to diagnose problems, set expectations, and build trust.
  • Partner with operations and enablement to roll out new capabilities and keep pilots lean.
  • Partner with the AI Hub PM on the Hub's strategy and solutions, and align executives and cross-functional teams around priorities.
  • As the Product Lead for Payor Agents, you will own the product end to end: strategy, roadmap, and day-to-day execution.
  • Integrations and data partnerships: which sources we build, buy, or partner for, and how we avoid over-reliance on any single one.
  • Payor Agents are a core building block of the Infinitus AI Hub, our AI-first platform for patient support.
  • As the Product Lead for Payor Agents, you will own the product end to end:

Nice to have

  • 5+ years of product management experience, including ownership of a product or product line and a record of both setting strategy and delivering results.
  • Hands-on, detail-oriented approach: you're comfortable in data, tickets, specs, and customer calls, and you follow problems to the root cause.
  • Fluency with data.
  • Experience with integrations, data partnerships, or platform products.
  • Ability to operate in a regulated, safety-first environment where accuracy and compliance are non-negotiable.
  • A curious, accountable, startup mindset: comfortable with ambiguity and wearing several hats.
  • Why You'll Love It Here
  • Apply & meet our recruiting team

Compensation

  • Competitive salary, equity, and 401(k)

Benefits

  • Help Build the Future of Healthcare AI
  • Healthcare is inherently complex and siloed.
  • It's why 44% of the healthcare Fortune 50 trusts Infinitus to turn fragmented touchpoints into seamless care for better patient outcomes.
  • create time for healthcare by making access, adherence, and affordability easier than ever.
  • Backed by over $100M from top investors including Google Ventures, Kleiner Perkins, Andreessen Horowitz, and Coatue, we're a team that challenges the status quo and moves fast at the intersection of AI and healthcare.
  • Infinitus was recently named to Fast Company's World's Most Innovative Companies and Business Insider's top startups in healthcare.

Company info

  • Handling messy inputs: features and logic that help the product succeed even when customer data is incomplete or inaccurate, so customers can work with us with confidence.
  • Work with Sales and Customer Success to understand what customers need next and turn it into a roadmap, asking good questions rather than waiting to be told.
  • At Infinitus, our mission is simple:
  • We're looking for someone who gets energy from both altitudes:

Visa & Work Authorization

  • Please Note: Applicants must be authorized to work in the US without employer sponsorship.
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