Outreach
Senior Professional Services Consultant
United States · Senior · Full-time
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About the role
- You communicate credibly at every level of a customer organization, from analysts to management to executive leadership.
Responsibilities
- You drive initiatives with clear expectations, manage risk, and identify and adhere to project timelines.
- Deliver implementations on time, keeping customer teams up and running against agreed milestones.
- Own delivery of Outreach's AI Agent s - Research Agent, Revenue Agent, Personalization Agent, Deal Agent, and Meeting Prep Agent - from configuration and prompt engineering, through adoption.
- Drive successful platform adoption during and after go-live.
Requirements
- You proactively adopt new AI tools and techniques to sharpen your work, and you bring that expertise into customer conversations rather than waiting to be told what the tools can do.
- You have the ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions.
Nice to have
- You are a proven self-starter and able to come up to speed on complex, difficult concepts with minimal assistance.
- A plus if you have a history of improving processes, methodologies, programs, or frameworks!
Compensation
- $100k-$135k
Benefits
- You work across Sales, Presales, Customer Success, Education, Support, Product, and Engineering to keep the customer journey well documented, handoffs seamless, and customer feedback captured.
Company info
- About Outreach
- Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams.
- Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions.
- From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions.
- Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team.
- World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
- AI-Forward
- Project Manager
- Stakeholder Influence
- Proactive and Self-Driven
- You are a proven self-starter and able to come up to speed on complex, difficult concepts with minimal assistance. A plus if you have a history of improving processes, methodologies, programs, or frameworks!
This listing is sourced directly from Outreach's careers page and normalized into a canonical job model.