Oktopost

Account Manager

Grand Rapids, Michigan

Sponsorship not specifiedDetected 400 days ago

SparkSocial Media MarketingSalesforceSalesAccount ManagementForecastingCustomer SuccessCommunicationOrganizational Skills

About the role

Are you an experienced Account Manager, Account Executive, or Customer Success star?
Looking to take a step forward in your professional career?
Do you want to join an amazing company with an outstanding product, stellar team members, and the best clients?

Collaborate with Solutions Managers to address clients' technical requests and ensure they receive maximum value from our platform.
Develop and maintain accurate forecasting and reporting.
While our social suite enables marketers to manage, scale, and measure social media programs, our Marketing Intelligence solution empowers content and brand teams to build competitive strategies based on market insights.
This role reports to our Account Management Team Lead for North America.
This role combines sales expertise with a deep understanding of how to foster trusted long-term relationships and drive account growth.
No matter what department or region you join us from, you'll be part of a team that supports, celebrates, and challenges one another.
We believe social media can shape brands, spark meaningful conversations, and drive real business results, and we'd love for you to be part of our journey.

2-6 years of SaaS experience in Account Management or a similar client-facing or selling roles.
Proven sales experience with a track record of meeting or exceeding quotas.
Strong organizational skills and the ability to thrive under pressure.
Knowledge of the digital marketing and social media world is advantageous.

Responsible for all post-sale activities as part of the customers' journey, including initial onboarding, social strategy, and QBRs.
Lead the expansion and renewal processes for a diverse portfolio of customers.
What We're Looking For
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing.
We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel.
Trusted by global brands and fully integrated with the modern marketing tech stack, we're a dedicated team focused on helping our customers succeed.
We are seeking a driven and proactive Account Manager to join our team.
You will own a book of Oktopost customers and be responsible for building long term value based relationships which lead to commercial revenue expansion and long term partnerships.
Life as an Oktoposter At Oktopost, we're a curious, collaborative, and driven bunch who believe in doing great work, and having fun while we're at it.
At Oktopost, we're a curious, collaborative, and driven bunch who believe in doing great work, and having fun while we're at it.

This listing is sourced directly from Oktopost's careers page and normalized into a canonical job model.