Amity Foundation

ECM Clinical Care Manager

3316 S. Main St. Los Angeles, CA. 90007

No sponsorship$70k-$75kDetected 112 days ago

ExpressEHR/EMRPatient CareResearchCommunicationCollaborationOrganizational SkillsMicrosoft Office

About the role

The Enhanced Care Management (ECM) Clinician is responsible for member coordination, improving health outcomes, enhancing satisfaction, and reducing unnecessary healthcare utilization.
ECM is a comprehensive, patient-centered approach to healthcare that aims to improve outcomes for high-need populations.
This involves the coordination of medical, behavioral, and social services to address the full range of member needs, focusing on those with complex and chronic conditions.

Travel locally to deliver services to members in the community where they live, work, or frequent.
Collaborate with custody staff and the multidisciplinary OC care team to coordinate care and ensure alignment of services.
Deliver clinical interventions, including brief counseling, crisis intervention, and stabilization support as needed.

Frequently required to sit and/or stand for extended periods of time.
Frequently required to type for extended periods of time.
Occasionally required to reach, walk, climb, pull, push, grasp, stretch, stoop.
Frequently required to talk, hear, see, and use repetitive motions.
Required to wear comfortable and office-appropriate clothes.
Ability to change direction as priorities shift.
Ability to thrive in an environment that requires one to adapt to changing circumstances.
Ability to professionally work under pressure with difficult or temperamental & faculty.
Ability to handle mental and emotional stress related to the position.
Complete and maintain clearance for county jail access, including passing all required background checks and complying with facility-specific rules and regulations at all times.

Preferred: Licensed or registered with the California Board of Behavioral Sciences (BBS) (e.g., ASW, AMFT, LCSW, LMFT)

Strong clinical assessment and intervention skills
Knowledge of trauma-informed care, reentry services, and behavioral health systems
Ability to work in custodial and community environments
Excellent communication, documentation, and organizational skills
Ability to manage complex caseloads and competing priorities
Strong collaboration skills within multidisciplinary teams
Cultural competency working with diverse and underserved populations
Knowledge of contract parameters, objectives, milestones, and other deliverables.
Knowledge of the contracting process and associated local, state, federal, and other regulations.
Ability to work constructively with diverse people and with parties that may have divergent perspectives and interests.
Ability to clearly express concepts and direction, both orally and in writing, and to prepare complex reports, policies, and procedures.
Understand and appropriately apply Amity policies and procedures and adhere to agency-wide practices and regulations.

Interview and conduct clinical assessments of member's needs, including medical, behavioral, and social factors.
Develop, implement, and monitor personalized care plans in collaboration with members, their families, healthcare providers, and community resources.
Document services in the agency's Electronic Health Record within 72 hours of each service and in compliance with agency policy, as well as contractual, state, and federal regulations.
Deliver comprehensive pre-release planning, including development of individualized care plans, coordination of benefits, and linkage to housing, medical, and behavioral health services.

This listing is sourced directly from Amity Foundation's careers page and normalized into a canonical job model.