Dreessommerse
First Level IT Support Specialist– US
Cary, NC, United States
Sponsorship not specifiedDetected 2 days ago
ProcurementCustomer SupportCommunicationProblem SolvingMicrosoft OfficeSharePoint
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Creating a future worth living for future generations gets us out of bed every morning. Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical solutions for real estate, industry, energy and infrastructure. Our more than 6,500 employees at over 80 locations worldwide support our customers in
- interdisciplinary teams. Our thinking is both visionary and realistic. We work independently and as part of a team. With passion and the latest technologies. We unite. Join us at Dreso and let's create a world we want to live in.
Responsibilities
- Log, track, prioritize, and manage incidents and service requests
- Manage onboarding/offboarding, device provisioning, and asset recovery
- Coordinate IT procurement and maintain hardware, software, and license inventories
- Support business applications, vendor solutions, system upgrades, migrations, and IT projects
Requirements
- 2-3 years of experience in IT Support, Help Desk, or Technical Support environments, with exposure to IT ticketing systems and service management processes
- fluent English required, with additional languages and IT certifications considered an advantage
Skills
- Creating a future worth living for future generations gets us out of bed every morning.
- Our thinking is both visionary and realistic.
- With passion and the latest technologies.
Benefits
- Degree in Information Technology, Computer Science, or a related field, or equivalent combination of education, certifications, and practical experience
- We promote your professional and personal development through individual training and further education at the Drees & Sommer Academy
Company info
- Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical solutions for real estate, industry, energy and infrastructure.
- We work independently and as part of a team.
- We are seeking a proactive and customer-focused IT professional with strong communication, troubleshooting, and problem-solving skills who enjoys working in an international environment.
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This listing is sourced directly from Dreessommerse's careers page and normalized into a canonical job model.