United Services Automobile Associa

Claims Litigation Manager Senior- Auto

San Antonio Home Office I, USA · Senior

No sponsorship$103k-$198kDetected 25 days ago

ComplianceNegotiationExcelCustomer SupportLeadershipCommunicationMicrosoft Office

About the role

We are seeking a dedicated Claims Litigation Manager Senior- Auto.
This role is remote eligible in the continental U.S. with occasional business travel.
However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.

Identifies and manages existing and emerging risks that stem from business activities and the job role.
Proactively manages litigation and acts as liaison with members, internal and external counsel.
Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.
Partners and/or directs law firm vendors to facilitate timely lawsuit resolution.
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.
May serve as assistant to the Director of Litigation Operations and assigned to work on special projects and develop/conduct training.

Bachelor's degree
6 years of relevant work experience handling complex liability and complex first party claims or progressive experience in complex litigation.
2 years customer contact experience.
Claims adjusters license in assigned state or ability to obtain license within 3 months.
Advanced knowledge of strong negotiation techniques and customer service skills.
Advanced knowledge of P&C policies and state laws.
Advanced knowledge of regulatory compliance related to claims and claims litigation.
Experience handling large losses auto, property or commercial.
Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

6+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.
2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.
Familiarity with injury claims litigation processes.
Experience working injury claims in the Southeast (Louisiana is preferred) or Mid-Atlantic Regions.

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market data of the position.
The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
USAA does not provide visa sponsorship for this role.

Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Bachelor's degree; OR 4 years of relevant education and/or experience (10 years of experience in lieu of a degree).

Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA is an Equal Opportunity Employer.

This listing is sourced directly from United Services Automobile Associa's careers page and normalized into a canonical job model.