xtractone

xtractone

Partner Enablement & Operations Manager

Canada · Full-time

Sponsorship not specified$83k-$112kDetected 20 days ago
CybersecurityDetection EngineeringAccessibilityStakeholder ManagementSalesforceCRMSalesAccount ManagementPipeline ManagementHRCustomer SuccessCadenceLeadershipCommunicationCollaborationProblem SolvingAdaptabilityOrganizational Skills

About the role

  • The Partner Enablement & Operations Manager is a strategic orchestrator designed to build the infrastructure for growth.
  • While our Regional Sales Managers (RSMs) handle active selling, the Partner Enablement & Operations Manager is the operative behind every successful partnership, bridging the gap between high-level strategy and operational execution.
  • This role ensures the top of the funnel is overflowing and the bottom of the funnel (paperwork/contracts) is friction-free by ensuring our partners have the tools, territories, and support needed to win.

Responsibilities

  • Collaborate with leadership to define and assign partner territories.
  • Own the Salesforce (SFDC) deal registration process. You are responsible for ensuring lead hygiene.
  • Coordinate and manage the full partner onboarding journey. Including kickoff scheduling and tracking completion milestones.
  • Co-develop joint marketing plans with partners to drive lead generation.
  • Work with the GTM team to execute localized partner marketing efforts that drive a consistent stream of new AI weapons detection leads.
  • Lead sales enablement initiatives, ensuring partners are fully trained on our value proposition and product suite.
  • Own the partner communication cadence, including product update announcements, enablement resource drops, and program changes.
  • Oversee lead and deal registration processes to prevent channel conflict.
  • Manage the "administrative engine": assist with complex paperwork, proposal drafting, and contract lifecycle management.
  • Ensure a seamless handoff to RSMs once a lead transitions into an active sales cycle.

Requirements

  • 3-6 years of experience in customer success, sales enablement, account management, training, or a related field.
  • Knowledge of customer lifecycle management, customer retention, and adoption best practices.
  • Proficiency with CRM systems and customer success or sales enablement platforms.
  • Strong analytical thinking and ability to interpret business and customer data.
  • Post-secondary education in Business, Marketing, Communications, or a related field.
  • Knowledge of sales processes, enablement methodologies, and adult learning principles.
  • Effective verbal, written, presentation, and facilitation communication skills.
  • Strong stakeholder management and relationship-building capabilities.
  • Ability to collaborate, influence, and achieve results across cross-functional teams.
  • Demonstrated organizational skills, adaptability, and sound business judgment.
  • Disclosure of AI Use in Recruitment:
  • Our recruitment process may utilize artificial intelligence (AI) tools to enhance efficiency and ensure a fair and comprehensive review of applications. This may include AI for tasks such as initial resume screening and transcribing interview discussions. We are committed to using AI responsibly and ethically, with a focus on fairness and minimizing bias.
  • Commitment to Inclusive and Accessible Work Environments:
  • Xtract One is committed to creating an inclusive, accessible work environment and providing accommodations for individuals with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation at any stage of the recruitment process or while employed with us, please notify Human Resources at HR@xtractone.com, and we will work with you to meet your needs.

Skills

  • This may include AI for tasks such as initial resume screening and transcribing interview discussions.

Compensation

  • $82,980-$112,267, Vacation, Benefits, Sick Days, Bonus, Stock Options
  • Status: Full-time Permanent
  • Vacancy Status: This is a new position within the Sales Department

Benefits

  • Own all partner records in Salesforce (SFDC) and maintain a national view of partner health and performance metrics.
  • Act as the "national dispatcher," strategically assigning local RSMs to partner sellers within specific regions to ensure optimal coverage.
  • Proactively recruit new channel partners by identifying white space in geographic coverage, underserved verticals, and emerging market segments.

Equal opportunity

  • If you require accommodation at any stage of the recruitment process or while employed with us, please notify Human Resources at HR@xtractone.com, and we will work with you to meet your needs.
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