Eleos Health

Eleos Health

Customer Success Partner (US, Remote)

US

Sponsorship not specified$125k-$140kDetected 2 days ago
Product StrategySalesforceAccount ManagementCustomer SuccessLeadershipCommunication

About the role

  • Today, more people than ever are speaking publicly about their mental health.
  • Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human.
  • You will guide value delivery, surface insights, coordinate cross-functional work, and align customer goals to product capabilities.

Responsibilities

  • Manage a portfolio of Eleos's largest enterprise customers, serving as their primary post-live strategic partner
  • Build relationships with customer leadership and operational teams, aligning Eleos to their goals and success criteria
  • Lead quarterly business reviews focused on outcomes, adoption insights, and value realization
  • Partner with Account Management to support renewals and expansions, targeting strong retention and growth
  • Collaborate with internal teams including Product, CS Ops, Support, and Implementation to resolve issues and deliver improvements
  • Develop and share success stories that demonstrate clinical, operational, and organizational impact

Compensation

  • The base pay range for this position is $125,000-$140,000 per year.

Benefits

  • Monitor customer health, adoption patterns, and operational usage to proactively identify risks and opportunities
  • 4 to 7 years of experience in Customer Success, Account Management, or Consulting within SaaS or healthcare technology

This listing is sourced directly from Eleos Health's careers page and normalized into a canonical job model.