Fairstone
Representative, Credit and Customer Engagement
Montreal, Quebec · Full-time
Sponsorship not specifiedDetected 6 hours ago
LeadershipCommunicationProblem SolvingMentoringAdaptability
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- WHAT YOU NEED TO SUCCEED You need to be compassionate, personable, with strong customer skills.
- If you love to improve customer experience, policies, and procedures, we want to hear from you!
- Fairstone is an equal opportunity employer.
Responsibilities
- Serve as the first contact for customers seeking support on personal devices like inbound chat, email, phone, and tablets supporting Fairstone products.
- Evaluate customer credit bureaus, and maintain a prompt turnaround on credit decisions
- Maintain a very good understanding of all our Policy and Procedure
Requirements
- Good written and oral communication skills in French and English.
- Ability to multi-task and learn quickly in a fast-paced environment while being flexible and adaptable
- Strong analytical and problem-solving skills
- Enjoy demonstrating initiative,
- Maintain a positive supportive attitude and help to maintain a gratifying work atmosphere with strong sense of ethics!
- Learn more: https://www.fairstone.ca/en/about/canadian-lender
- Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/
- Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
- Time Type:
- Full time
Nice to have
- If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Benefits
- Employee discounts; Phone plans, gym membership and car and home insurance, and many retail discounts with Perkopolis.
- Education Support up to $3000
- We offer 3 weeks' vacation and an additional 6 days to use at your convenience (wellness days)
- Pension program up to 8%: automatic 3% company contribution, and up to 4% more to match your contribution.
- Comprehensive benefit package; medical and dental benefits, adjustable to your needs (with access to virtual healthcare)
Company info
- At Fairstone we don't hire experience only, we hire attitude!
- If you are willing to learn, we are willing to invest in your future!
- We care about our employee's well-being and we offer a non-traditional service model where teamwork and entrepreneurial spirit is encouraged!
- We offer a 10%
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This listing is sourced directly from Fairstone's careers page and normalized into a canonical job model.