Qventus

Qventus

Director, Client Success- Periop

Remote, United States · Director · Contract

Sponsorship not specified$150k-$190kDetected 9 days ago
Machine LearningLLMsComplianceAccount ManagementCustomer SuccessEpicCernerEHR/EMRCommunicationMentoring

Stay score

odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • Act as an escalation point for complex client issues, guiding the team to resolution while maintaining executive relationships.
  • Hold both the CSP team and client stakeholders accountable for executing success plans, driving platform adoption, and achieving targeted operational improvements.
  • Ensure a high rate of client renewal by demonstrating continuous, measurable value and establishing strong executive-level reference accounts.

Responsibilities

  • Lead, mentor, and develop a team of high-performing Client Success Partners (CSPs), fostering a culture of accountability, proactive client management, and strategic thinking.
  • Develop and execute account-level strategies that secure high-value client outcomes and maximize the realization of the Qventus solution's ROI.
  • Serve as a visible advocate for Qventus's value proposition, ensuring client stakeholders of all levels (end user through executive) consistently understand and articulate how our AI platform drives superior results compared to alternative or incumbent systems.
  • Drive expansion and cross-sell opportunities within the portfolio by identifying new business use cases and compelling business cases.
  • Effectively manage complex client political landscapes and varied personalities at the executive, clinical, and IT levels.
  • Collaborate closely with internal Product, Engineering, Sales, and Delivery teams to translate client needs into product improvements and ensure successful solution deployment.

Requirements

  • Demonstrated experience in competitive selling or positioning against EMR vendors (e.g., Epic, Cerner) and articulating the unique value of a purpose-built, best-of-breed SaaS solution.
  • Exceptional communication and presentation skills, with the ability to convey complex technical and operational information to executive audiences.
  • Qventus participates in the E-Verify program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with Americans with Disabilities Act (ADA).

Compensation

  • $150,000 - $190,000 USD
  • Salary is just one part of the total rewards package at Qventus.

Benefits

  • On this journey for over 12 years, Qventus is leading the transformation of healthcare.
  • Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.
  • We're inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-MB1
  • Manage team performance against key performance metrics, including Net Promoter Score (NPS), client health scores, referenceability, and expansion/renewal targets.
  • Own the overall strategic health and success of the Perioperative client portfolio, including contractual performance guarantees and platform benchmark outcomes
  • 7+ years of experience in Strategic Account Management, Consulting, or Client Success for an enterprise healthcare SaaS or technology company
  • Benefits and perks are subject to plan documents and may change at the company's discretion.

Company info

  • Salary is just one part of the total rewards package at Qventus.
  • This is a high-impact role that will influence our Perioperative strategies, strengthen customer outcomes, and shape our company's growth trajectory.
  • What We're Looking For

Equal opportunity

  • Qventus values diversity in its workforce and proudly upholds the principles of Equal Opportunity Employment.
  • Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Visa & Work Authorization

  • identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including tes
Apply directly at Qventus →Create a free account for alerts like thisView Qventus immigration profile

This listing is sourced directly from Qventus's careers page and normalized into a canonical job model.