Stedi
Enrollment Systems & Operations
Remote in the USA
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About the role
- Our clearinghouse product and customer-first approach have set us apart.
- Stedi was ranked by Ramp https://ramp.com/data/top-saas-vendors-on-ramp-march-2026 as one of the fastest-growing SaaS vendors.
- To see what we ship, watch the 2026 Stedi Keynote https://www.youtube.com/watch?v=MxyCUNAr9Y8.
Responsibilities
- Establish and continuously improve Stedi's enrollment playbook across thousands of payers that supports a growing percentage of the country's provider base.
- Create and grow a content management system of payer-specific enrollment steps and feed those steps back into the product and system that you operate.
- Collaborate with product to define and ship requirements to improve the enrollments product, both the external version and internal tooling that supports.
- Troubleshoot enrollment issues, solve root causes, and manage customer-related escalations relating to missing ERAs.
- All official communication about roles at Stedi will only come from an @stedi.com http://stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com http://frompersona.com.
- You have experience building operational processes and programs.
- You love building automations, workflows, and using AI to support end-to-end automation.
Requirements
- You are exceptional at staying on top of many open threads simultaneously.
- You are hyper-responsive, organized, and thorough.
- You have a technical background.
- You might not be a software developer, but you know how to use tools to improve systems and eliminate toil.
- You have experience in externally facing roles: You have experience in client-facing roles
Nice to have
- You have a systems mindset.
- You go beyond helping with the task at hand.
- You are able to intuitively understand gaps as you work through implementations and are able to articulate those to the product, payer operations, and engineering team.
- You do what it takes to get the job done.
- You are resourceful, self-motivating, self-disciplined, and don't wait to be told what to do.
- You put in the hours.
- You move quickly.
- We move quickly as an organization.
Benefits
- You understand the benefits of compounding small incremental gains.
Company info
- Headless means every part of our product is accessible via API.
- You'll work directly with customers, internal operations teams, engineering, product, payers, and intermediaries.
- The work moves extraordinarily fast and sits in the critical path for our customers, our business, and our revenue.
- Interface with customers, intermediary clearinghouses, and payers on a daily basis in order to get enrollments approved, improve the systems, and scale the operation.
- At Stedi, we're looking for people who are deeply curious and aligned to our ways of working.
This listing is sourced directly from Stedi's careers page and normalized into a canonical job model.