Sprinklr
Lead Technical Consultant
United States - Texas - Remote · Senior
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$21,459 more — $155,459 — moves this role to Level IV and 4 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $155,459 would place this position at wage Level IV. That figure is within the posted range, and I'd like to target it. This role classifies under "Software Developers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Houston-Pasadena-The Woodlands, TX. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- This role serves as a trusted advisor, consultant, and technical strategist responsible for maximizing Dell's business value from the Sprinklr platform.
- This individual will proactively identify opportunities, anticipate evolving customer needs, influence adoption of emerging capabilities, and help shape solutions before formal requests arise.
- Serve as the dedicated trusted advisor for Dell stakeholders.
Responsibilities
- Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
- Sprinklr is seeking a highly strategic and technically adept sr. level resource to support Dell as a dedicated enterprise customer.
- Unlike traditional support or delivery roles, this position is expected to drive strategic conversations, provide thought leadership, simplify complex requirements, and ensure Dell receives maximum value from its investment in Sprinklr.
- Build strong relationships across business, operations, analytics, and technical teams.
- Maintain deep expertise across Sprinklr products, integrations, APIs, reporting, listening, AI, and workflow capabilities.
- Design reporting solutions based on business outcomes rather than requested deliverables.
- Develop scalable approaches for:
Requirements
- Bachelor's degree in Information Systems, Computer Science, Business, Analytics, Marketing, or related discipline.
- 5+ years working directly with Sprinklr or comparable enterprise CX platforms.
- Demonstrated expertise in:
- Proven success influencing stakeholders across technical and business audiences.
- Ability to work independently within highly visible strategic accounts.
- 8+ years of enterprise SaaS, consulting, customer success, managed services, or technical account management experience.
Nice to have
- Sprinklr certifications across multiple solution areas.
- Technical Account Management experience.
- Familiarity with AI-driven workflows and analytics platforms.
- Experience designing enterprise reporting frameworks.
- Knowledge of social media, influencer marketing, customer care, and listening programs.
- Experience with enterprise integrations and API ecosystems.
- The successful candidate will:
- Become a trusted strategic advisor to Dell leadership.
Compensation
- $134,000 - $223,000 The base salary range for this role is shown above.
- At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location.
- Base pay is only one part of our competitive Total Rewards package:
Benefits
- the successful candidate may also be eligible to participate in Sprinklr's discretionary bonus plan, commission plan, and/or equity plan, depending on role.
- US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection.
Company info
- We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers.
- We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase.
- That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer.
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
Visa & Work Authorization
- nicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, o
This listing is sourced directly from Sprinklr's careers page and normalized into a canonical job model.