Entrega
Resource Operations Manager
Troy, MI
Sponsorship not specifiedDetected 75 days ago
Data AnalysisData VisualizationJiraExcelRecruitingHRISCadenceLeadershipCommunicationOrganizational Skills
About the role
- The Resource Operations Manager is responsible for ensuring that decisions across Resource Operations are executed with consistency, clarity, and discipline.
- This role sits at the center of hiring, delivery engagement, and resource planning workflows - maintaining operating cadence, tracking commitments, coordinating handoffs, and surfacing execution risks.
- By owning execution follow-through and visibility, this role reduces delays, prevents dropped handoffs, and minimizes reactive escalation, enabling leadership to trust that once decisions are made, execution will reliably follow.
Responsibilities
- Process Discipline & Standards - Maintain execution discipline, cadence standards, and operating hygiene without introducing unnecessary bureaucracy, ensuring Resource Operations scales predictably.
- Communication & Alignment - Communicate status, priorities, risks, and next steps clearly and calmly to leaders and cross-functional partners, reinforcing accountability through visibility rather than authority.
Requirements
- Proven ability to coordinate across multiple teams without direct authority.
- Detail-oriented with a high degree of accountability and ownership.
- Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization.
- Strong execution management and organizational skills with demonstrated ability to maintain cadence and follow-through.
- Comfortable operating in delivery-critical, fast-moving environments with competing priorities.
- Clear, concise communicator with strong judgment and escalation instincts.
- Self-starter with integrity, professionalism, and sound discretion.
- Education and Experience:
Nice to have
- Bachelor's degree required or equivalent experience.
- 6-10+ years of experience in operations enablement, program operations, delivery enablement, or execution-focused roles.
- Proven success tracking decisions, commitments, dependencies, and outcomes across cross-functional initiatives.
- Proven history of using data analysis and reporting tools (e.g., Excel, Power BI) to inform business decisions.
- Familiarity with operational systems such as ATS, HRIS, planning, or reporting tools (e.g., Greenhouse, Paylocity, Excel, Power BI, Jira) preferred.
- Exposure to professional services, consulting, or technology delivery organizations is preferred.
- Experience working in cross-functional, delivery-driven environments preferred.
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This listing is sourced directly from Entrega's careers page and normalized into a canonical job model.