Viome Life Sciences

Senior Product Manager, Consumer

Bellevue, WA · Senior

Sponsorship not specified$150k-$180kDetected 83 days ago

Machine LearningUX ResearchUI DesignProduct ManagementJiraPRDsResearchCommunication

About the role

Our core values - Be Bold, Be Collaborative, Be Frugal, and Grow Continuously - underpin our approach to achieving this goal.
If you are motivated by the idea of working in an environment that prioritizes bold innovation, teamwork, efficient resource use, and continuous learning, all towards promoting health and preventing disease, we warmly invite you to apply.
The right candidate has shipped D2C consumer apps that move revenue metrics, not just engagement stats.

Own the in-app journeys that drive D2C revenue: new member conversion, upsell to higher-tier subscriptions, cross-sell of consumables and add-ons, and winback of lapsed members.
Partner with marketing and lifecycle teams to ensure in-app moments align with and amplify campaign and email strategies.
Write well-scoped PRDs, user stories, and acceptance criteria in Jira that engineering and design can execute with minimal back-and-forth.
Maintain a clear, defensible backlog prioritization framework against a high volume of incoming requests from stakeholders and customer feedback.
Design Partnership
Work closely with UX/UI design as a substantive thought partner - contributing to information architecture, interaction patterns, and conversion-optimized flows.
Join us in our journey to transform lives and create a healthier future for all.
You will own in-app journeys that convert members, drive repeat purchases, and grow lifetime value.
You understand subscription mechanics, upsell moments, and how to design journeys that feel personalized without feeling pushy.

5+ years of product management experience, with at least 3 years on consumer mobile or web apps.
Demonstrated track record shipping features that move D2C revenue metrics: conversion, LTV, attach rate, or churn.
Proficiency with Jira for roadmap management, backlog grooming, and detailed requirements including epics, stories, and acceptance criteria.
Experience running customer research - usability tests, interviews, feedback sessions - and translating findings into product bets.
Experience with AI- or ML-driven personalization surfaced to end users: dynamic recommendations, personalized content, or insight generation.
Experience with mobile commerce, in-app purchasing, or consumable product upsells.
Required
Deep familiarity with subscription or membership products - activation, retention, and the moments that drive upgrades and prevent cancellations.
Experience building and maintaining user persona frameworks and journey maps that inform roadmap priorities, not just decorate walls.
Strong design instincts - you give substantive feedback and hold a high bar for UX quality without becoming a bottleneck.
Clear written communication: concise PRDs, explicit tradeoffs, stakeholders who know what's being built and why.
Familiarity with supplement, nutrition, wellness, or diagnostics categories.
Comfort with analytics tools (Fullstory, Amplitude) and a habit of building your own dashboards rather than waiting for data pulls.

concise PRDs, explicit tradeoffs, stakeholders who know what's being built and why.
Strongly Preferred

Own and evolve Viome's consumer persona framework, with a focus on purchase motivations, upgrade triggers, and churn risk signals - not just health journey profiles.
Bring a point of view on D2C app design trends - from commerce-first health apps to subscription software - and how they can raise Viome's bar.

We are looking for a Senior Product Manager, Consumer to join our product team in Bellevue, reporting to the Head of Product.

This listing is sourced directly from Viome Life Sciences's careers page and normalized into a canonical job model.