Global Payment Holding Company
Business Analyst
US · Mid
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About the role
- Our inclusive and global teams win together every day.
- We're proud to have the best minds in the industry, who you can learn from as you grow your career.
- The people, the energy, the connections - it's unmatched.
Responsibilities
- We're curious and innovative - always finding better ways to deliver impact.
- Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Nice to have
- Research current-state business processes, operational tools, data sources, knowledge assets, handoffs, and pain points.
- Interview stakeholders across Operations to understand customer needs, employee workflows, root causes, constraints, and opportunities.
- Analyze end-to-end experiences to identify friction, rework, unnecessary manual effort, duplicate work, delays, failure points, and inconsistent practices.
- Evaluate business problems using qualitative stakeholder feedback and quantitative operational data.
- Identify and assess opportunities for process standardization, automation, self-service, workflow optimization, AI, generative AI, data improvements, and knowledge-management enhancements.
- Recommend initiatives that improve customer experience, employee experience, quality, speed, consistency, scalability, and cost efficiency.
- Evaluate potential solutions across business value, customer and employee impact, implementation effort, risk, technical feasibility, data readiness, and change-management needs.
- Help prioritize an improvement portfolio based on strategic value, urgency, expected impact, and organizational capacity.
Company info
- Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
- What makes a Globalpayer?
- Globalpayers think like a client, act like an owner and win as one team.
- We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
- Does this sound like you?
- Then you sound like a Globalpayer.
- Apply now to take your career global.
- https://jobs.globalpayments.com/en/why-global-payments/benefits/
- Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future- We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
- Diversity and EEO Statements
Equal opportunity
- Global Payments Inc. is an equal opportunity employer.
Visa & Work Authorization
- Applicant must be authorized to work in the U
This listing is sourced directly from Global Payment Holding Company's careers page and normalized into a canonical job model.