Five9
Enterprise Solution Consultant (AI Agents SME)
United States (Remote)
Sponsorship not specified$94k-$218kDetected 36 days ago
RESTPublic Speaking
About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- Your relevant experience is a critical factor considered, but it is not, by itself, a deciding factor for applying candidates.
Responsibilities
- Drive and engage prospect facing solution discovery, with a focus on integrating Five9 technology into an organization's existing infrastructure
- Deliver customized solution demonstrations & presentations
- Develop materials in-line with specific sales and/or services opportunity requirements
Requirements
- Years of experience.
- Outstanding verbal, written and presentation skills with the ability to foster effective customer relationships
- Technical knowledge of systems integration (APIs, SOAP, REST, etc.)
- Technical knowledge of, and experience with, Voice and Digital AI products like AI Agents, Chatbots, and Interactive Voice Assistants (IVA)
- Proven record of successful solution selling
- High degree of self-motivation
- Years of experience - 5+ Years
- Business acumen, with an engineering mindset
- Enterprise architecture design
- Education
- Extensive on-site and web-based Executive level presentation experience and associated skills
Nice to have
- Contact Center/Customer Experience industry experience a plus
- Bachelor's or Equivalent Experience Preferred
Compensation
- Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location.
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment.
- Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
- Education - Bachelor's or Equivalent Experience Preferred
- Machine Learning
- Must be able to travel nationally on short notice, up to 60% at times, providing on-site consulting work to clients in addition to working remotely from your home office
Company info
- Partner with direct and indirect sales teams to acquire new Five9 customers and increase Five9 footprint within the install base
- Work with Professional Services to align on configuration of products for customers and ensure a seamless pre to post sales transition
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.