Hewlett Packard Enterprise
Order Management Specialist
Andover, Massachusetts, United States of America · Mid
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($33,030) is below the Level I prevailing wage of $79,394. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Project Management Specialists (13-1082) · Boston-Cambridge-Newton, MA-NH. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card intent detected
Green-card follow-through: 72%
DOL often reclassifies their job titles
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We are seeking a detail-oriented Order Management Specialist to join our retail operations team.
- Interface with Customers daily to provide order status, expected ship dates, and troubleshoot any issues during order lifecycle
- Interface with Shipping to obtain quotes, release shipments, and track order progress.
Responsibilities
- Manage new customer setup and onboarding processes.
- Validate order creation and update or correct order details as needed.
- Manage escalations and exceptions throughout order lifecycle to ensure a seamless customer experience.
Requirements
- 2+ years of order management, customer service, or operations experience
- experience in technology/equipment sales or
- Proficiency with Microsoft Dynamics 365 (D365) and SharePoint
- Knowledge of order-to-cash processes, RMAs, SOWs, and service order workflows.
- Experience coordinating with Purchasing, Production floor, Shipping/Logistics, and Finance.
- We also invest in your career because the better you are, the better we all are.
- We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
- Perform compliance and credit checks, ensuring required documentation is stored per record retention policies
- Coordinate with Purchasing to provide end-user and licensing information as required.
- Process credit card payments for orders when required and ensure secure handling of payment information.
- strong Excel skills.
- What We Can Offer You:
- Health & Wellbeing
- We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development
- We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
- Unconditional Inclusion
- We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Nice to have
- distribution highly preferred.
Compensation
- "The expected salary/wage range for this position is provided below.
Company info
- Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.
- We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.
- Our culture thrives on finding new and better ways to accelerate what's next.
- We know varied backgrounds are valued and succeed here.
- We have the flexibility to manage our work and personal needs.
- We make bold moves, together, and are a force for good.
- If you are looking to stretch and grow your career our culture will embrace you.
- Open up opportunities with HPE.
- Communicate order status with Technology Renewal Center to deliver to Sales and Customers
- Deliver packing slips, serial numbers, and other shipment documents to customers
This listing is sourced directly from Hewlett Packard Enterprise's careers page and normalized into a canonical job model.