Ingram Micro Inc.
Manager, Platform Operations
Buffalo, NY, United States of America
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$20,167 more — $108,867 — moves this role to Level III and 3 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $108,867 would place this position at wage Level III. That figure is within the posted range, and I'd like to target it. This role classifies under "Computer Occupations, All Other" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Computer Occupations, All Other (15-1299) · Buffalo-Cheektowaga, NY. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 62%
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- This role oversees daily operations, team development, workflow optimization, and quality assurance to ensure service-level agreements, productivity goals, and business objectives are consistently achieved.
Responsibilities
- Lead continuous improvement initiatives using Lean, Six Sigma, and other methodologies to streamline workflows, reduce costs, and strengthen quality assurance.
- Establish quality control standards, conduct audits, ensure compliance, and implement corrective actions to improve operational consistency and service delivery.
- Serve as a second-level escalation point for complex operational issues and collaborate with cross-functional stakeholders to resolve challenges and achieve business objectives.
- Lead, coach, and develop associates through onboarding, training, performance management, and career development.
- Conduct and document monthly one-on-one meetings, provide ongoing feedback, and foster a culture of accountability, collaboration, continuous improvement, and employee engagement.
- Experience coaching, mentoring, and developing employees in a performance-driven environment.
- Strong analytical and problem-solving skills, including the ability to interpret performance metrics, identify root causes, and implement effective solutions.
- Strong organizational and time-management skills, including the ability to manage competing priorities, projects, deadlines, and stakeholder relationships.
- Demonstrated ability to establish performance goals, manage execution, and drive accountability.
Requirements
- Required Skills & Qualifications
- Bachelor's degree in Business Administration, Operations Management, or a related field
- Experience with performance reporting, KPI dashboards, workforce management, and operational analytics.
- Bachelor's degree in Business Administration, Operations Management, or a related field; equivalent relevant experience may be considered.
Compensation
- The typical base pay range for this role across the U.S. is USD $88,700.00 - $150,800.00 per year.
This listing is sourced directly from Ingram Micro Inc.'s careers page and normalized into a canonical job model.