ParetoHealth

Senior Manager, Product Strategy & Operations

Philadelphia, Pennsylvania, United States · Senior

No sponsorshipDetected 1 day ago

ComplianceProduct StrategyOKRsPerformance ManagementCadenceCommunicationUnderwriting

About the role

As Pareto continues to scale, we're expanding our product portfolio, which will include the development of new alternative funding solutions.
This is not a back-office operations role.
Establish governance cadence (SteerCo, OKRs, dashboards, decision logs).

Design and implement scalable workflows across underwriting, onboarding, renewals, customer and partner operations.
Ensure infrastructure supports 2-3x growth without operational instability.
Maintain accountability to service expectations and contractual mechanics.
Ensure operational readiness for new partner launches.
Own rollout plans for new TPAs, stop-loss carriers, markets, and program enhancements.
Identify risks early and drive resolution.
Deliver clean, on-time implementation of approved initiatives.
The drive to learn, to improve, and to deliver outstanding value every day.
Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.
We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings-and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.

Strong executive presence and ability to influence without authority.
Experience managing TPA and/or carrier operational relationships.
Comfort operating in fast-paced, ambiguous environments.
Experience building operating infrastructure in complex, matrixed organizations.
7-10 years in health plan operations, level-funded, stop-loss, MGU, or adjacent risk-based environments.
Credible fluency in level-funded mechanics and stop-loss dynamics.
High attention to detail with a bias for disciplined execution.
Why This Role Matters:
The new alternate funding solutions will require disciplined infrastructure and cross-functional coordination. This role ensures that growth decisions translate into scalable, reliable execution and long-term operational strength.
Perks & Benefits:
Fully paid medical, dental, and vision benefits.
Flexible PTO
401k company contribution

Transportation allowance and daily parking reimbursement
A united community creating better health benefit solutions for all.
Our team is a single force united in the drive to transform employee health benefits.
The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits.

The ability to see the big picture and prepare to meet tomorrow's needs.
The passion to produce at higher rates and to the highest standards.
Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address.
ParetoHealth does not conduct text message or chat-based interviews.
Fire in the belly
See the field
Get it done right
For the greater good
We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.
ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.

Please note that ParetoHealth does not provide employment visa sponsorship for this position.

This listing is sourced directly from ParetoHealth's careers page and normalized into a canonical job model.