Squarespace

Squarespace

Senior Program Manager, Commercial Strategy

New York City · Senior

Sponsorship not specified$127k-$204kDetected 11 days ago
Data VisualizationA/B TestingProject ManagementAgileJiraStakeholder ManagementFinancial AnalysisExcelResearchLeadershipCommunicationCollaboration

About the role

  • Your responsibilities will include ensuring clear project/program planning, transparent progress tracking, risk mitigation, team process improvements, and efficient and scalable delivery.
  • You will help connect the dots across people and projects, and proactively surface opportunities to go beyond the status quo.
  • You will report to the Director of Commercial Strategy and work hybrid from our NYC office 2-3 days per week.

Responsibilities

  • Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online.
  • We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business.

Skills

  • Facilitate cross-functional collaboration across Product, Engineering, Analytics, UXR, Tax, Legal, and Finance.

Compensation

  • The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
  • In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock.
  • Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.
  • $126,500 - $203,550 USD

Benefits

  • A choice between medical plans with an option for 100% covered premiums
  • Fertility and adoption benefits
  • Access to supplemental insurance plans for additional coverage
  • Retirement benefits with employer match
  • Flexible paid time off
  • 12 weeks paid parental leave and family care leave
  • Pretax commuter benefit
  • Education reimbursement

Company info

  • Hold teams accountable for commitments and remove blockers.
  • Establish regular reviews of key pricing levers including foreign currencies, discounts, and optimization opportunities.
  • Create and maintain a source of truth for pricing and packaging decisions; drive knowledge-sharing best practices, including AI-assisted documentation to make institutional knowledge more accessible.
  • 5+ years of program or project management experience, driving cross-functional initiatives with stakeholders from diverse disciplines; preference for experience in a SaaS or software environment.
  • Strong knowledge of the product development lifecycle; familiarity with Agile, Scrum, and Waterfall methodologies.
  • Experience with A/B testing methodologies; working knowledge of statistical and financial analysis and qualitative/quantitative research.
  • Track record of bringing structure and predictability to a fast-paced environment with ease in context-switching.
  • Ability to influence without authority across functions and levels; exceptional communication and stakeholder management skills.
  • Proficiency in Jira, Google Workspace, Excel, Looker, Amplitude, and Statsig (or equivalent A/B testing platforms). Comfortable using AI tools (e.g. Claude, ChatGPT, Gemini) regularly to research, draft, and synthesize; demonstrated ability to evaluate and apply them critically.
  • Interest in software products, business strategy, pricing models, and competitive landscape.
  • Experience shipping products globally with an understanding of localization and internationalization is a plus.
  • Direct experience with online checkout, billing, payment processors, or pricing strategy is preferred.
  • Headspace mindfulness app subscription
  • Global Employee Assistance Program
  • Employee donation match to community organizations
  • 7 Global Employee Resource Groups (ERGs)
  • Dog-friendly workplace
  • Free lunch and snacks
  • Private rooftop
  • Hack week twice per year

Equal opportunity

  • We are proud to be an equal opportunity workplace.

Visa & Work Authorization

  • r, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by app
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This listing is sourced directly from Squarespace's careers page and normalized into a canonical job model.