Viking Group
Research Manager
Los Angeles, California, United States · Full-time
Sponsorship not specified$130k-$150kDetected 34 days ago
ExcelSPSSResearchCommunicationCritical ThinkingMicrosoft Office
About the role
- In the role of Research Manager, North America you will play a pivotal role in executing research essential to Viking's growth.
- The ideal candidate will have a passion for travel, a keen analytical mind, and a proven track record in conducting thorough and impactful research.
- This is a hybrid position based in our Woodland Hills, CA office.
Responsibilities
- Developing reports that clearly communicate the findings.
- Manage and maintain one continuously-running survey, with programming, troubleshooting and reporting as needed
- From time-to-time, this individual will lead recruitment and incentive fulfilment efforts for qualitative projects, including pulling sample list, sending invitation emails, setting up groups in Discuss.io platform, ensuring respondents successfully complete their technical check in a timely fashion, downloading group recordings and transcripts, and handling incentive fulfilment
- Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™.
Requirements
- Bachelor's degree required
- 3+ years' experience in consumer insights, market research, analytics
- Ability to work in a fast-paced environment
- Experience managing projects and research vendors, with experience proactively identifying both problems and solutions
- Considerable experience with PowerPoint and excel required
- Experience Qualtrics or another similar programming platform required
- Experience with SPSS is beneficial, but not required
Skills
- Excellent critical thinking and interpersonal skills
- Strong written and verbal communication skills
Compensation
- Salary range $130,000-$150,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
Benefits
- Employees are eligible for annual discretionary bonus.
- Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
- Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
- Highly subsidized gym membership.
Company info
- VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents.
- Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers' Choice Awards.
- Viking is also rated a "World's Best" by Travel + Leisure -no other travel company has simultaneously received such honors by both publications.
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