wesley

Intensive Case Manager - CSS

Hamilton/Brantford, Ontario · Full-time

Sponsorship not specifiedDetected 6 days ago

CSS

About the role

Intensive Case Manager - CSS Posting #: 4328 Posting Date: July 15th 2026 Posting Closing: July 23rd 2026 Have you heard of us?
Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer.
Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

Welcome, interact, and support clients accessing the program and be available and approachable to address client's needs as they arise.
Manage and maintain up-to-date client files, input client data and information into the program database, complete government documents and forms, provide referrals, write case notes, and provide regular follow-up with clients.
Provide life skills, telephone support, and crisis intervention as needed.
Maintain good relationships and collaborate with other internal programs and external service providers to provide support to GARs.
The Intensive Case Manager is responsible for providing case management support to newly arrived government-assisted refugees (GARs) during their first year of resettlement in Hamilton and Brantford.

registration must be completed within 90 days after start of employment.
Minimum 1-year experience in an Intensive Case Management role serving a vulnerable population, including victims of trauma, is required.
Coordinate and facilitate program activities as required.
Note: registration must be completed within 90 days after start of employment.
From there you can access all of Wesley's job postings

Farsi/Dari, Spanish, Swahili or Somali strongly preferred.
Registered and in good standing with the Ontario College of Social Workers and Social Service Workers or eligible for registration at the time of employment is required.
Advanced knowledge of a second language is an asset: Farsi/Dari, Spanish, Swahili or Somali strongly preferred.

Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices.
By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

We are passionate about assisting people struggling with poverty.
We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected.
Are you the one we're looking for?
We are seeking a dynamic, highly motivated Intensive Case Manager who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.

This listing is sourced directly from wesley's careers page and normalized into a canonical job model.