Signet Jewelers

Store Manager - Zales - Louis Joliet Mall

Zales - Westfield Louis Joli - Joliet, IL

Sponsorship not specified$50k-$68kDetected 14 days ago

ExpressSalesHRISCustomer SupportCommunicationCollaborationProblem SolvingCritical ThinkingMentoringMicrosoft Office

About the role

Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory Control
Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication and clear expectations.
Empowers team members to respond to and resolve customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach
Performs additional duties and projects as assigned.
Coaches and develops the store staff to instill understanding of brand image and to ensure consistent representation of the brand in customer interactions and execution of store visuals and marketing.
Supports and communicates the strategic relevance of corporate initiatives and executes corporate plans to produce desired results.
Responsible for the selection and development of talent to drive store growth.
Maintains open communication with team members and management, encouraging participation and idea sharing.

Technical/Other Skills Required: Advanced Communication skillset, both written and verbal.

Minimum of 2 years of college preferred
Preference will be given to candidates with specialty retail or jewelry experience
Bilingual skills are a plus.
While performing the duties of this job, the employee is regularly required to communicate with and comprehend others.
This job regularly requires the employee to stand, to reach with hands and arms, and to move between display cases to handle and/or feel merchandise.
The employee is also required to sit, stoop, bend, kneel or crouch as needed.
The employee must be able to lift and/or move up to 10 pounds.
This job requires visual acuity sufficient to discern differences in quality of gemstones with or without the aid of a jeweler's loupe.

Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools.
Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text.
Ability to plan and organize tasks to meet deadlines and expectations.
Ability to work independently without immediate supervision.
Ability to understand and thoroughly explain detailed information.
Reliable and dependable.
Enter your entire job history, education, skills and internal projects.
To add your Military Service and tenure, select "Personal" and click "Edit."
Don't forget, w e have many opportunities available on our other career site pages.

Demonstrates a commitment to the Company's People First vision.
Maintain accuracy of team member data in system records to ensure team members receive eligible Total Rewards.
Operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team.

Click here to link to our careers page!
We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love.
Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love.
There are brilliant career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees.

This listing is sourced directly from Signet Jewelers's careers page and normalized into a canonical job model.