Appian Corporation
Program Manager (Army)
McLean, Virginia · Senior
No sponsorship$150k-$300kDetected 16 days ago
AgileSalesforceRecruitingCustomer SuccessCommunicationCollaborationMentoringCertified ScrumMaster
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odds of building a lasting career here
61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.
Files H-1B transfers
2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 32 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We set high standards and live up to them, ensuring that everything we do is done with care and quality.
- We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results.
- The ideal candidate is a visionary customer advocate with a proven track record of scaling customer-centric initiatives in the B2B SaaS space.
Responsibilities
- Design, implement, and optimize customer success programs for the US Army encompassing onboarding, adoption, value realization, and renewal.
- Lead and manage large-scale, cross-functional initiatives from initiation through to completion, ensuring they are delivered on time, within scope and budget, and meet strategic objectives.
- Develop and manage a strategic roadmap of customer success initiatives that align with overarching company goals and customer needs.
- Collaborate closely with cross-functional leaders to ensure a cohesive and unified customer experience across all touchpoints.
- Develop and maintain strong relationships with key customer stakeholders, acting as a trusted advisor and strategic partner.
- Identify and mitigate risks to customer success, proactively developing and implementing strategies to address challenges.
- Lead, mentor, and foster a high-performance culture among Customer Success team members.
Requirements
- Bachelor's degree in a relevant field.
- A minimum of 10+ years of experience in program management that manages delivery of complex technology modernization initiatives within the Army or other relevant federal government agencies.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication, presentation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- The ideal candidate will have experience and relationships with clients within the Army.
- Proficiency with Appian, other modern platform technologies (e.g., Salesforce, ServiceNow, Palantir) and/or custom application development.
- Experience leading technology modernization leverage agile methodologies and AI enabled code generation approaches.
- US Citizenship with an ability to hold a US government clearance.
Compensation
- $150,000 - $300,000 USD
Benefits
- Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future.
- Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to.
Company info
- Here at Appian, our values of Intensity and Excellence define who we are.
- When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.
- While working in-person with customers is our top priority, we also believe that being in the office fosters the in-person collaboration that Appian was built on.
Equal opportunity
- equal opportunity employer that strives to attract and retain the best talent.
- If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com.
- Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Visa & Work Authorization
- US Citizenship with an ability to hold a US government clearance
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This listing is sourced directly from Appian Corporation's careers page and normalized into a canonical job model.