Brunswick
Brand Service Specialist
Knoxville, TN
Stay score
odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- Acts as the technical product knowledge expert for assigned products and systems.
- Independently determines the processing of dealer warranty and parts inquiries.
- Autonomous, rigorous and working to meet high standards in customer and dealer relationship while also delivering on target KPIs.
Responsibilities
- Acts as a dealer and customer advocate to support prompt and accurate technical support.
- Leads and participates in key strategic initiatives to develop and enhance dealer service support within BBG.
- Manage and oversee the resolution of warranty and pre-authorization claims, including assessing, approving, or denying claims
- Designs and implements dealer and internal training support as needed.
- Develop and recommend efficiency improvement practices in the P&A, Warranty, and Technical Support areas.
- Completes training to maintain and improve product knowledge and skillset.
Requirements
- Ability to quickly learn and navigate through software and online programs.
- Ability to independently assess and resolve complex issues using sound judgment and discretion.
- Boating experience and knowledge of fiberglass boats.
Nice to have
- Familiarity with OBMS and Compass environment preferred
- Familiarity with Salesforce.com environment preferred
- Familiarity with reading production prints and schematics
- Working Conditions:
- Available to travel occasionally
- In addition to base pay, this position is eligible for a short-term incentive program.
- Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context.
- Whatever tomorrow brings, we'll be at the leading edge.
Skills
- Innovation is the heart of Brunswick.
- See how your contributions will help transform vision into reality:
- Each brand carries a legacy of innovation, craftsmanship, and performance that has shaped the boating industry worldwide.
- Next is Now!
- Brunswick and Workday Privacy Policies
Compensation
- The anticipated pay range for this position is $49,900 to $69,300, annually.
Benefits
- We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more.
Company info
- Brunswick believes "Next Never Rests™," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
- As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people.
This listing is sourced directly from Brunswick's careers page and normalized into a canonical job model.