Gopuff

Site Leader I, Nashville, #91

Nashville, TN · Full-time

Sponsorship not specifiedDetected 78 days ago

LeadershipCommunication

About the role

Gopuff is seeking a Site Leader to join the Field Operations team.
Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm.
But that's where we come in, delivering all your wants and needs in just minutes.

Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
Create and implement plans to improve the financial performance of the facility
Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
The Site Leader role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge.
In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility's operations as well as a team of independent Driver Partners.
Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.

Ability to lift up to 49 pounds
6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
Ability to lead in an ever-changing environment
be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems

6+ years of experience with a fast-paced environment and leading a workforce of employees.
Retail, grocery, military, restaurant or equivalent experience
Bachelor's degree, preferred
Strong written and verbal communication skills
Strong skills with conflict resolution
Strong skills with team development and engagement
Proven track record of being a change agent with improving processes and efficiencies
Ability to work with fluid schedules

We are looking for a self-starting and entrepreneurial leader.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.
We put our customers first.
At Gopuff, we know that life can be unpredictable.

This listing is sourced directly from Gopuff's careers page and normalized into a canonical job model.