Tavern Research

Tavern Research

Business Operations Associate

Chicago, IL · Part-time

Sponsorship not specifiedDetected 20 days ago
HubSpotCRMSalesOutbound SalesAccountingLogisticsVendor ManagementResearchLeadershipCommunication

About the role

  • Tavern Research is looking for a Business Operations Associate to serve as a right hand to the Chief Business Officer.
  • This is a high-impact, generalist role for someone who thrives in ambiguity and moves fast.
  • You'll fill critical gaps across contracts, finance, marketing, and day-to-day business operations, freeing up senior leadership to focus on strategy.

Responsibilities

  • Support billing, invoicing, and bookkeeping processes, and liaise with external accounting resources to keep the books clean.
  • Coordinate with external marketing consultants on campaign execution, help clear the marketing task backlog, and support digital campaigns, social media, and outbound communications.
  • Maintain and manage CRM/HubSpot structure and hygiene, support the sales team with deal logistics and pipeline tracking, and ensure smooth handoffs between sales, delivery, and business unit leads.
  • Manage internal ticketing and requests, triage operational needs across the team, and support tech ops, vendor management, and office operations as needed.
  • Assist with fundraising preparation and forward-looking financial planning support alongside the CBO.

Requirements

  • 2+ years of experience in management consulting, business operations, startup ops, sales ops, or a similar generalist role, or a strong recent grad with demonstrated hustle and organizational chops.
  • Experience with some combination of: strategic and operational projects, contracts/legal ops, billing/invoicing/bookkeeping coordination, CRM/sales ops, vendor management, or marketing coordination.

Nice to have

  • We're a venture-backed, mission-driven, fast-moving, and mostly technical team focused on supporting campaigns and organizations working to strengthen democratic participation.
  • Everything else is on our website.
  • If you still have questions, let us know when you apply!
  • About You You're an operator at heart.
  • You see a problem, you solve it.
  • You see a list, you work it.
  • You don't wait for permission or perfect instructions.
  • You figure out what needs to happen and you make it happen.

Skills

  • clear emails, polished docs, professional client-facing materials.
  • Strong spreadsheet skills and technical fluency; comfortable in CRMs, task trackers, and AI tools, and quick to pick up new systems.
  • Detail-oriented enough to catch errors, organized enough to track them all.
  • Strong written communication skills: clear emails, polished docs, professional client-facing materials.

Benefits

  • Benefits Premium health insurance Unlimited PTO Office closed for all federal holidays 401k match Equity Tavern Research is an
  • Bonus: familiarity with HubSpot, Rippling, or contract automation tools; background or interest in politics, campaigns, or political technology.

Equal opportunity

  • equal opportunity employer.

This listing is sourced directly from Tavern Research's careers page and normalized into a canonical job model.