U.S. Physical Therapy

Front Desk Coordinator (Full Time)

Wading River, NY, United States · Contract

Sponsorship not specified$17k-$20kDetected 19 hours ago

ComplianceCustomer SupportHIPAAEHR/EMRPatient CareCommunicationProblem SolvingTime ManagementOrganizational Skills

About the role

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services.
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
Apply today and join a team that puts patients and people first.

Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding.
You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient.
Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.
Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.
Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.
Ensures co-pays are tallied, reconciled, and manages credit extended to patients.

They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
High school diploma or GED is required.
Proficiency in Google Suite is required.
Ability to work effectively within a team environment.
Excellent interpersonal skills and the ability to quickly adapt to new programs.
Ability to successfully complete in-service training.
Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.

One year of experience in a customer service-oriented role is strongly preferred.

Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.

We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community.
But it's not just what we do, it's who we are.
We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
We are currently hiring a Clinic Support Associate for immediate, long-term employment.

This listing is sourced directly from U.S. Physical Therapy's careers page and normalized into a canonical job model.