Peak Made

Resident Director

Chicago, Illinois, United States · Director

Sponsorship not specifiedDetected 14 days ago

Brand StrategyAuditingCustomer SupportLeadershipMentoringPublic SpeakingOrganizational Skills

About the role

The Resident Director is responsible for leading the property renewal leasing program in accordance with policies and procedures outlined by PeakMade.
Our working environment is fun, collaborative, forward-thinking and purposeful.
PeakMade Real Estate is an Equal Employment Opportunity employer.

This position will work very closely with Property Manager and Regional Manager to set renewal ratio goals and develop strategic plans for achieving budgeted occupancy.
In addition, the Resident Director will be expected to provide outstanding customer service, develop and maintain resident retention programs as well as provide leadership and mentorship to the leasing staff.
Maintain an excellent customer service relationship with residents, prospects and community visitors.
Ensure property compliance with national branding, programs and marketing goals Assist in the recruiting and interviewing efforts of all personnel Build relationships with Universities and local organizations through presentations, events, etc.
Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff Participate in property inspections, quarterly, move-in and move out Contribute to the general upkeep and cleaning of office, common areas and model Perform various administrative tasks and additional as needed or as directed by Property Manager or
Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US.

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US.

This listing is sourced directly from Peak Made's careers page and normalized into a canonical job model.