Pillsbury

Pillsbury

Client Services Assistant

New York

Sponsorship not specified$60k-$65kDetected 31 days ago
CommunicationProblem SolvingMicrosoft Office

About the role

  • There should be flexibility and a strong team work ethic in order to have all shifts covered.
  • This position is an in-person role (5 days a week); shift is 10:00 am - 6:00 pm but flexible to cover another shift as needed. - Staff: Contribute to creating an exceptional service standard for the CSA desk operations.
  • Participate in catering of meetings; place food/beverage orders; follow through on all aspects of every meeting to completion.

Responsibilities

  • The CSA is expected to be well versed in and perform all the functions of the CSA team.

Requirements

  • As the first face of the Firm, a CSA should have at least 2 years of experience in a client facing role in a large professional services environment and/or bachelor's degree.
  • The candidate must be able to work well with all levels of staff, attorneys and departments and possess a "can-do"/ positive attitude.
  • The candidate must be a self-starter, extremely organized and detailed-oriented with a strong commitment to accuracy.
  • This position requires the ability to work overtime and weekend when required and necessary.
  • Must be proactive, have the ability to anticipate problems, implement work-around solutions and deal with ambiguity to ensure all responsibilities are executed at a consistently high level.
  • Must possess strong multi-tasking skills, the ability to manage priorities effectively and to adapt well to a continually changing environment, excellent follow-up skills, attention to detail, strong judgment and problem-solving skills, excellent communication/interpersonal skills (both written and oral).
  • Professional client services skills, demeanor and attire/appearance are a must, along with an adeptness to handle difficult clients tactfully.
  • The candidate must possess exceptional knowledge of computers and relevant software applications and a proven record of performing clerical duties such as scanning, photocopying and collating and be proficient with MS Office Suite. The candidate must display a cheery, pleasant, welcoming and calm demeanor.
  • The expected salary range for this position is $60,000 - $65,000. Final compensation will be determined based on several factors, including but not limited to, relevant experience, qualifications, skill set, and geographic location.
  • Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.
  • If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.

Nice to have

  • Participate in catering of meetings
  • place food/beverage orders
  • follow through on all aspects of every meeting to completion.
  • Organize firm and office functions including seasonal events.
  • Experience with EMS is a plus.

Compensation

  • The expected salary range for this position is $60,000 - $65,000.

Benefits

  • Coverage: In conjunction with the other CSA's, coordinate daily reception/CSA desk coverage for day and evening needs/vacations/holidays.
  • shift is 10:00 am - 6:00 pm but flexible to cover another
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This listing is sourced directly from Pillsbury's careers page and normalized into a canonical job model.