C5MI Insight

SAP Extended Warehouse Management (EWM) Support Consultant II

Remote - United States · Mid

No sponsorship$98k-$135kDetected 6 days ago

CybersecuritySAPSupply ChainLogisticsCommunicationCollaborationOrganizational SkillsWarehouse Management System

About the role

Monitors system performance, addresses user-reported issues, and escalates complex problems as needed.
Troubleshoots and identifies root causes of system errors; coordinates fixes with technical and functional teams.
Tracks system performance to identify bottlenecks and recommend improvements.

The SAP EWM Support Consultant provides post-go-live support, troubleshooting, and system maintenance for SAP Extended Warehouse Management (EWM) environments.
This role ensures system stability, resolves user-reported issues, manages configurations, and partners with cross-functional teams to maintain and enhance overall EWM performance.
Consultants at this level work independently while contributing to continuous improvement and delivering a positive support experience for clients.
Provides hypercare support and resolves live system issues following SAP EWM go-lives.
Manages a high volume of support tickets, ensuring timely and accurate resolution.
Collaborates with clients, business stakeholders, and cross-functional teams to resolve support needs.
Documents support procedures, configurations, resolutions, and best practices for knowledge sharing.
Applies software updates, patches, and configuration changes to maintain system integrity.
Provides technical assistance and guidance to end users, ensuring a positive support experience.
Own it - take charge and lead.

Bachelor's degree in IT, Computer Science, Logistics, Supply Chain, or related field
SAP EWM certification (or ability to obtain within 6 months of hire).
3-5 years of SAP EWM configuration experience.
Ability to obtain and maintain a U.S. government security clearance (U.S. Citizenship required).
Experience working with the Department of Defense or other federal agencies.
Familiarity with SAP ECC or S/4HANA integration points.
Experience with ticketing systems such as ServiceNow or Jira.
Knowledge of warehouse operations and supply chain processes.

In accordance with pay transparency law, the expected salary range for this position is $98,000 - $135,000 annually.
The actual compensation offered will be determined based on factors such as the candidate's experience, qualifications, skills, and location.
We are committed to fair and equitable compensation practices.
This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting.

C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
See more information on our benefits here: C5MI Benefits
We must be exceptional communicators and collaborators while always learning.

Our employees are key to our success, so we strive to be more than just a team
Have Fun - We are on a journey, together.
Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of Core Values that guide our every action:
Our employees are key to our success, so we strive to be more than just a team; we're a community built upon a set of

This listing is sourced directly from C5MI Insight's careers page and normalized into a canonical job model.