RaceTrac

Director of Learning - Retail

200 Galleria Parkway SE Suite 900 Atlanta, GA 30339 · Director

Sponsorship not specifiedDetected 27 days ago

HRLeadershipCommunicationMentoringAdaptability

About the role

The Director, Learning & Development - Retail leads the strategy, design, and execution of learning and capability‑building initiatives that support operational excellence, leadership effectiveness, workforce readiness, and scalable growth across our RaceTrac Stores. This role partners closely with RaceTrac Store Operations leadership, embedded HR teams,
and enterprise Learning & Development functions to ensure learning strategies align with business priorities, organizational capability needs and evolving operational demands.

Build and maintain a high-performance culture by ensuring ongoing development opportunities for employees at all levels.
Create and execute leadership development programs that nurture the next generation of leaders within the organization.
Collaborate with HR and senior management to identify and develop high-potential talent for succession planning.
Support talent assessment processes to align career development with organizational needs.
Ensure succession planning programs are in place to create a pipeline of qualified candidates for key positions.
Develop and track key performance indicators (KPIs) to measure the success and ROI of talent development initiatives.
Ensure that programs align with organizational objectives and deliver measurable results.

5+ years of leadership experience, including managing high-performing teams and influencing senior leaders.
Ability to influence and work collaboratively with senior leadership and cross-functional teams.
10+ years of experience in talent management, learning and development, or a related field
2+ years of experience at the Director level or leading enterprise‑scale learning initiatives.
Proven success in designing and implementing large-scale talent development and learning programs.
Strong understanding of adult learning principles, instructional design, and leadership development frameworks.
Excellent communication, interpersonal, and presentation skills.
Experience with learning management systems (LMS) and other digital learning tools.
Strong analytical skills with the ability to assess program effectiveness and drive improvements.
Desired Skills:

Bachelor's degree in Human Resources, I/O Psychology, Organizational Development, or a related field (Master's degree preferred).

Experience supporting multi‑unit retail, hospitality, restaurant, or operational environments.
Experience leading leadership development and organizational capability initiatives at scale.
Ability to translate business priorities into scalable learning solutions.
Knowledge of emerging trends in learning and development, including virtual learning, gamification, and AI-driven training tools.
Certification in professional development or coaching (e.g., SHRM-SCP, ATD, PCC, etc.) is a plus.
Ensure programs are engaging, impactful, and adaptable to various learning styles (e.g., in-person, virtual, blended learning).

Develop and execute a comprehensive talent management and learning strategy that aligns with the company's vision and business goals.
Identify current and future talent gaps and create learning and development programs to address them.
Learning and Training Program Management:
Lead the design, implementation, and management of a wide range of learning initiatives, from onboarding and skills training to leadership development programs.
Partner with internal teams and external vendors to provide diverse training resources, including e-learning platforms, workshops, seminars, and certifications.
Promote a culture of learning and personal development across the organization.
Foster an inclusive environment that supports diversity in learning and professional growth.
Regularly report on the progress of learning and development programs to senior leadership, highlighting successes, challenges, and areas for improvement.
Lead, manage, and mentor a team of talent and learning development professionals.
Ensure the team stays up to date with industry trends, best practices, and new learning technologies.

This listing is sourced directly from RaceTrac's careers page and normalized into a canonical job model.