Newfront

Newfront

Senior Client Manager - Major Market

United States (Remote) · Senior · Full-time

Sponsorship not specifiedDetected 100 days ago
Project ManagementBudgetingCustomer SupportCommunicationPublic SpeakingAdaptability

About the role

  • We're a technology-driven, fast-paced, and supportive group working with leading tech clients.
  • If you are ambitious, adaptable, and enjoy tackling new challenges, you'll find exciting growth opportunities here.
  • We're seeking a problem-solver who thrives in a dynamic environment, embraces technology, and enjoys working with a team that values accountability-and fun.

Requirements

  • Ability to train, delegate, provide oversight and give feedback.
  • If you are excited about a role at Newfront but feel you're missing a few of the qualifications, we still encourage you to apply and tell us about yourself.
  • Demonstrate proficiency in explaining technical analysis with regards to plan renewal, marketing, budgeting, contribution scenarios and demographic analysis.
  • Minimum of 5+ years of employee benefits experience in the Mid-Market and Large Group space is required.
  • 5+ years of Employee Benefits experience in a brokerage setting with Mid-Market and Large Group Clients California-based clients is a plus.
  • Exceptional communication skills: written, public speaking and presentation preparation.
  • Works well with others in a fast-paced environment and be responsive to co-workers and colleagues. Ability to train, delegate, provide oversight and give feedback.
  • Ability to forge relationships and build trust with clients, carriers, and internal stakeholders.
  • Independently manage accounts and support complex accounts with minimal guidance from client lead.

Skills

  • Outstanding customer service skills, diplomacy, professionalism, and tact.
  • Ability to analyze data, adopt use of new technology systems and software applications.
  • Ability to be resourceful, take initiative, solve problems, offer solutions, and make process improvements.
  • Adaptability and flexibility to proactively address issues and client needs.
  • Ability to multi-task, understand urgency and work with changing priorities and deadlines.
  • Skilled at strategic project planning including extended time management.
  • Deep understanding of insurance industry knowledge.
  • Resident Department of Insurance Life License is required.
  • written, public speaking and presentation preparation.
  • Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
  • Newfront is proud to be an equal opportunity workplace.

Compensation

  • Lead and manage the annual client calendar including strategic planning, renewal and marketing processes for clients.

This listing is sourced directly from Newfront's careers page and normalized into a canonical job model.