phihong

phihong

Bilingual Inside Sales Coordinator

Fremont, California

Sponsorship not specifiedDetected 17 days ago
CRMSalesForecastingExcelSupply ChainLogisticsERPCustomer SupportCommunicationOrganizational SkillsMicrosoft OfficeDemand Planning

About the role

  • We are seeking a skilled and proactive Sales Coordinator to join our team in Fremont.
  • In this role, you will act as the liaison between our customers (especially top-tier accounts) and internal teams (production, supply chain, logistics, etc.).
  • Receive, process, and monitor customer orders from initiation through fulfillment

Responsibilities

  • Maintain accurate data in CRM / ERP systems (e.g. orders, shipment logs, customer communications)
  • Collaborate cross-functionally with sales, operations, quality control, and finance teams
  • 1-3 years' experience in sales support, order management, or customer service in a manufacturing or import/export environment

Requirements

  • fluent in English and Mandarin (speaking and writing). required
  • Proficiency with MS Office (Excel) and experience with CRM / ERP systems

Nice to have

  • Experience with international shipping, customs, Incoterms
  • Familiarity with supply chain planning / demand forecasting
  • Previous experience working with Asia-based production / supply chain
  • ERP / logistics software experience
  • Professional development opportunities
  • Phihong is an equal opportunity employer.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • Monday- Friday from 10 am to 7 pm.

Compensation

  • Professional development opportunities
  • Phihong is a global leader in the development of world-class power solutions, with annual revenue of $400+ Million.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • This is a fully onsite position located in Fremont, CA; Monday- Friday from 10 am to 7 pm.

Benefits

  • Health, vision, dental insurance
  • Paid time off, holidays
  • 401(k) / retirement plan

Company info

  • Communicate order status, delays, or quality issues proactively to customers and internal stakeholders
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